Restaurant Jobs | Assistant Restaurant Manager

Assistant Restaurant Manager - Mad Boar Restaurant

Murphy Family Ventures

Wallace, NC

Description

Our Assistant Restaurant Managers are passionate about food and exceeding customer expectations, they look forward to providing memorable experiences for our guests. They are problem solvers with strong work ethics and leadership abilities and they understand that customer satisfaction always takes priority but efficient restaurant operations make it possible. They are experienced leaders who help us fulfill our long-term goals for continued success. As a member of the Food and Beverage team, this position is responsible for creating an atmosphere that will inspire guests and associates to return.

Skills and Qualifications
• Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved
• Effectively manage the restaurant in the absence of the Restaurant Manager
• Manage operations with passion, integrity, and knowledge while promoting the culture and values of Murphy Family Hospitality
• Implement new company policies and procedures by developing plans and instructing staff
• Provide direction to shift leaders, and staff to achieve restaurant goals
• Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
• Provide coaching and feedback to managers and staff and assess performance on and ongoing basis
• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness
• Consistently monitor product and labor costs to remain within goals
• Solicit guest feedback to understand the needs and wants of customers
• Train and coach staff on guest services principles and practices
• Follow the Mad Boar Restaurant policies and procedures, including those for cash handing and safety/security
• Monitor and maintain the POS System
• Assist in new menu implementation
• Develop and implement creative solutions to areas of improvement
• Assist in conducting staff and daily pre-shift meetings
• Assist in any areas of the restaurant when staffing constraints require
• Support of team members through the ability to recognize and act on strengths and weaknesses, implement strategies with manager to train for areas of improvement and recognize and reward success

Requirements

Minimum Qualifications
• 5 year’s previous experience in the Food and Beverage Industry
• Able to use Aloha POS System
• Able to lift minimum of 30 lbs.
• Completed training in all areas of restaurant
• Must be able to take direction and delegate responsibilities
• Able to work in a fast-paced environment
• Able to work nights, weekends, and holidays
• The ability to functionally multitask with speed and grace
• Time spent in both front of the house and back of the house positions, as well as bartending
• Basic Computer skills in Excel and Word, keyboarding

About Us

Murphy Family Ventures is a growing company comprised of 11 different companies stretching from the farming industry to hospitality to boat building and beyond. We pride ourselves in our family atmosphere and strive to offer ample opportunities for career growth for all of our employees including training and upward mobility within the company. With locations throughout North Carolina and Missouri, we proudly support and give back to the communities we serve and we consistently evaluate our opportunities for future growth for the betterment of our owners, employees, and customers.