Security Service Agent Full-Time

Hyatt Regency Calgary

Location: CA - AB - Calgary

1-Aug-2017
Hyatt Regency Calgary
Employer
Job Details
We are pleased that you are exploring Hyatt Hotels Corporation. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. We care about our associates and our customers. This is the Hyatt Touch. Our commitment to Diversity is best evidenced by our focus on company-wide diversity initiatives. We continue to be recognized as one of America's best companies for minorities in rankings based on information about recruiting and employment practices. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt offers comprehensive and competitive benefits for all associates. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards - whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you. Come meet the people with the Hyatt touch.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.



The Security Service Agent is responsible for the oversight of the safety and security of the hotel guests and employees. This position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction.Security Service Agents are required to followsafety and security standards and complete incident reports as required. Other responsibilities include assisting guest services with luggage storage, valet parking and in room dining services.


Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

* Refined verbal and written communication skills
* Ability to stand for long periods of time and walk moderate distances
* Must be able to work a flexible schedule, including weekends and holidays
* Available to work evening (3pm-11:30pm) and overnight shifts (11pm-7am)
* Proficient in basic computer skills and able to write detailed reports
* Previous customer service experience required.
* Must have security services worker license under the SSIA (Security Services and Investigators Act) or working towards completion
* Must have Proserve License
* Must have valid Alberta Class 5 driver's license
* Must have strong customer service skills and have the desire to assist others

Additional Details
CA $18.00 / Year
No
Applicants who do not already have legal permission to work in Canada will not be considered.
No
No
No
Hotel/Resort
Security