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Reservations Consultant
Property Name:
Mandarin Oriental Hotel Miami
Date Posted:
11/25/16 3:45 PM
US - FL - Miami

A career with Mandarin Oriental Hotel Group opens up a wealth of exciting opportunities for you, both now and for your future development. Our vision is to be widely recognised as the best luxury hotel group in the world. The Group is renowned for creating a culture that provides a motivating and rewarding environment in which to thrive.

Position Details

Are you anxious to join a luxury hotel group with a very simple philosophy? Do you want to work for the premier luxury hotel in Miami? Then consider working for Mandarin Oriental, Miami!

Our property in Miami is one of twenty-two luxury hotels located worldwide in areas such as Asia, North America and Europe. Mandarin Oriental Hotel group is a unique collection of hotels which redefine luxury by delighting our guests with unparalleled experiences. Our guests enjoy a true sense of place in each location while receiving superlative service in keeping with our oriental heritage.

We are looking for a Reservations Consultant for our Reservations Department.  Incumbent should have a minimum of 1 year guest or customer service experience, preferably in a luxury hotel. Responsibilities include but not limited to, answering incoming guest calls; assisting Reservations Manager; and handling guest reservations. Candidate must have excellent communication skills, telephone etiquette, and computer skills, including Word and Excel. Experience or knowledge in a hotel PMS system is favorable (with preference to Springer-Miller Systems experience). Bilingual preferred. A flexible schedule is required, including weekends and holidays. This is a full-time position only. 

(ref. 49219)
Mandarin Oriental Hotel Group is an equal opportunity employer M/F/V/D