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170FF1E0AE068EE6
Overnight Front Desk Host
Property Name
Thompson Nashville
Job Title
Overnight Front Desk Host
Location
Tennessee-Nashville
Company Name
City
Nashville
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Yes
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Administration

Inspired Careers

Our ability to create exceptional experiences comes from an equally exceptional place - the hearts and minds of our team members. And regardless of whether our candidates have already built successful hotel careers, or join us from comparable boutique hotel jobs, we know our most successful team members are those who are ready to be their best authentic selves.

Job Description


Job OverviewProvide friendly, efficient and hospitable service at the front desk. Provide efficient and friendly check in and check out service. Run the night audit process through the PMS system.Essential Functions
  • Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests
  • Verify and swipe credit cards for authorization using electronic acceptance methods
  • Handle cash, make change and balance an assigned house bank
  • Post charges to guest rooms and/or house accounts as needed
  • Retrieve messages, mail and facsimiles for guests as requested
  • Research and perform revenue audit function
  • Upon completion of audit, input information into general ledger system
  • File paid invoices in night audit packs
  • Research and respond to charge inquiries on a timely basis
  • Send copies of guest folios on a timely basis via fax or mail
  • File registration cards in suite number order
  • Notify guests of incoming faxes using the message function on the computer

Job Requirements


  • High school graduate
  • One year Accounting experience
  • Fluency in job related English, both verbal and non-verbal
  • Provide legible communication and directions
  • Compute basic mathematical calculations (add, subtract, multiply and divide numbers)