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Property Name:
Courtyard Marriott Bethlehem I-78
Job Title: 
Night Audit
Location: 
Pennsylvania-Allentown
Company Name: 
City: 
Bethlehem
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
No
Bonus: 
No
Accommodation: 
No
Address: 
2220 Emrick Blvd
Fax: 
(610) 625-8817
Phone: 
(610) 625-9500
Night Audit

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Creating "heart connections" with customers, associates and owners is the foundation for success at Meyer Jabara Hotels. Whether a seasoned hotel professional or just beginning a career in hospitality, experience, dedication to customer service and a spirit to serve form the cornerstone of a future with Meyer Jabara Hotels.

The Courtyard by Marriott, Bethlehem/Easton is seeking a full time and part time night auditor.  Days may vary, shifts are 11pm - 7am.  Medical, dental, life insurance, 401K benefits are available after 90 days of employment for all full time associates.  Part time associates are eligible for 401K benefits.  All associates are eligible for Marriott travel discounts.  Competitive hourly wages.  Minimum 1 years front desk experience preferred.  

  • Attends training; including safety training, standard operating procedures, TIPS certification, and any other as directed by management.
  • Arrives at work in a timely fashion and in accordance with the posted schedule.
  • Abides by established uniform guidelines.
  • Practices efficient and effective procedures.
  • Reads and understands English to comply with function directions.
  • Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations.
  • Maintains a “can do” and “guest first” attitude at all times.
  • Reports any maintenance repairs to maintenance staff; records repair information in maintenance log, and follows up to ensure the work has been completed.
  • Addresses guest complaints regarding service or equipment.
  • Resolves complaints to the satisfaction of the guest.
  • Assures requests are made in a timely manner.
  • Knowledgeable on PMS as it pertains to functions of the front office and night audit.
  • Maintains personal contact with customers (both internal and external) including daily interactions with guests.
  • Prepares and presents packages according to guest reservations, notifies Front Desk Supervisor when inventory is low.
  • Coordinates with housekeeping supervisor daily to ensure guests special requests are met.
  • Provides wake up calls to guest rooms.
  • Completes information guest folios.
  • Maintains proper credit card records.
  • Provides completed folios via paper or email.
  • Works to meet or exceed benchmarked scores as it pertains to the front office.
  • Properly stocks market items and notifies Front Desk Supervisor when inventory is low.
  • Ensures adherence to procedures for hotel accounting, credit control, handling of financial transactions, security of monies, guest security, and emergency procedures as established.
  • Takes control of lost and found as appropriate.
  • Balances all room revenue and room expenses.
  • Balances all room and tax charges.
  • Closes the functions of the restaurant and bar using Micros system.
  • Runs the closing functions of the property management system.
  • Completed computer generated forms and reports; submits to accounting systems.
  • All other duties assigned.
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