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Meeting Reservations Coordinator
Property Name
Deloitte Conference Center of Canada
Job Title
Meeting Reservations Coordinator
Work Permit
Applicants who do not already have legal permission to work in this country will not be considered.
Position Categories
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At BENCHMARK, a global hospitality company the definition of success is as individual as each of the over 10,000 employees worldwide who compose our award-winning teams. Each person brings unique skills, talents, experience, history, and culture to our company. Together, they form an extraordinary mosaic that supports BENCHMARK's very entrepreneurial culture. Each team member's desire for accomplishment is supported by our determination and passion to build successful and rewarding futures.

Job Description

Plans and ensures execution of group event to include but not limited to dates/timing of arrival and departure, room set-ups, diagrams, audio visual/production needs, rooming lists, special needs, special events, on/off-site entertainment, transportation, and food and beverage needs. ESSENTIAL FUNCTIONS:
  • Manage high-volume email requests for meetings and space needs, with 24 hour response expectations. (Average 100 emails per day)
  • Establish and maintain positive working relationships with meeting requestors/Paraprofessionals
  • Communicate with high-profile clients in coordination for Requestable space meetings, using prompt, professional written and verbal responses
  • Reserve meetings and detail meeting set-up needs in Manhattan technology & Delphi sales & catering systems
  • Multi-task client needs and requests with keen organization, intuitive prioritization and escalation channels
  • Conduct meeting room site inspections with Deloitte clients and employees to showcase the space available
  • Liaise with the setup and catering teams to ensure that the meeting rooms are set properly for the meetings
  • Attend weekly council/strategy meetings and  present any issues & concerns and take meeting minutes
  • Review space bookings for accuracy on a daily basis
  • Provide accurate billing code information to accounting to ensure prompt processing
  • Support the Department of Requestable Services Team by providing administrative assistance as needed
  • Provide operational departments with information about upcoming groups and events by generating and distributing various reports
  • Liaise with different departments to plan last-minute meeting and event requests
  • Liaise with other departments to ensure a pleasant experience for meetings

Job Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
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