Join the most recognizable hotel brand
in virtually every region of the world.

Manager, Security

JP - Osaka
Date Posted:
19/11/16 22:30
Company Name:
Conrad™ Hotels & Resorts
An Security Manager with Hilton Worldwide directs security personal and works with Department Heads to deliver a safe Guest and Member experience while ensuring compliance with local safety legislation and hotel emergency procedures.

What will it be like to work for this Hilton Brand?

Smart luxury is at the core of everything Conrad Hotels & Resorts does. We offer our guests one-of-a-kind experiences, service that's intuitive and connections to people and places near or far. We're the destination of a new generation of global travelers for whom life, business, and pleasure seamlessly intersect. People who know that the greatest luxury is the luxury of being yourself.

If you understand what it's like to juggle life, business, and pleasure and know how to bring a sense of luxury to that type of travel experience, you may be just the person we are looking for to work as a Team Member with Conrad Hotels & Resorts. Because it's with Conrad Hotels & Resorts where we promise our Guests the luxury of just being themselves.

What will I be doing?

As an Security Manager, you are responsible for directing and coordinating the activities of security personnel, work with Department Heads to confirm all staff understands security procedures, and organising patrolling of the property to deliver a safe Guest and Member experience. An Assistant Security Manager would also be required to ensure that hotel is in compliance with all local safety regulations and is conversant with hotel emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

* Maintain good communication and work relationships in all areas of the hotel
* Liaise with government and law enforcement agencies as necessary
* Coordinate additional personnel for Conference and Banqueting functions
* Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
* Assist the hotel in complying with Local Fire Safety Legislation
* Assist the hotel with Local Safety Legislation to ensure compliance of the security department
* Knowledge of the codes of practice for P.A.C.E.
* Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
* Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police
* Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security
* Prepare incident reports and ensure all allegations are properly followed up
* Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities
* Plan, deliver and facilitate regular staff awareness training
* Be fully conversant of company terrorist procedures and convey to staff
* Be fully conversant with hotel Fire and Emergency procedures
* Responsible for management of key control within all departments

What are we looking for?

An Security Manager serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

* Organised and systematic approach to problem solving
* Security industry experience in supervisory capacity
* SIA trained and Licensed
* Ability to listen and respond to demanding guest needs
* Good leadership, interpersonal and communication skills
* Accountable and resilient
* Committed to delivering high levels of customer service
* Ability to work under pressure
* Flexibility to respond to a range of different work situations
* Good grooming standards
* It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Previous experience in same or similar role
* First Aid
* Fire fighting qualification
* IT proficiency
* Fluent in Japanese and knowledge of Japanese security

Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.
Job Categories
Security - Management
Conrad Osaka
Entry Level Position