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Property Name
Job Title
Kitchen Notes Server (Part Time PM)
Company Name
Management Position
Bonus Pay
Position Categories
Waitress/Waiter, Banquet Services

Job Description


Nashville Hotel


The Omni Nashville Hotel was specially created to be an authentic expression of Nashville’s vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city’s distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.

The Omni Nashville Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.

Job Description

To provide efficient friendly customer service at Kitchen Notes restaurant at all times and to maintain a clean, professional quality outlet.


* Properly set-up and maintain a clean efficient service area of the bar throughout the shift.
* Perform our guest services by using the Moments of Service guidelines
* Responsible for ringing orders into Micros, and delivering orders to the table.
* Continually check back with guests.
* Keep all supplies stocked.
* Clean, clear and reset service areas.
* Protect the hotel from liability with regard to over serving guests.
* Complete all duties as assigned by manager.
* Assist bartender when needed.
* Ensure tables are set up properly.
* Aid guests in locating other areas of the hotel (walk them to destination if possible).
* Attend all designated staff meetings and training sessions.
* Familiarity with food and drink menus.
* Adhere to cash handling standards.
* Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.
* Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.


* Minimum 1 year upscale dining serving experience; hotel experience preferred.
* Developed knowledge of wine, spirits, and beer with experience selling and presenting wine.
* Previous cash handling experience required.
* Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers.
* Ability to accurately and efficiently input information into MICROS.
* Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
* Ability to work cohesively with co-workers both within and outside of your department.
* Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment.
* Excellent customer service, service recovery and problem solving skills.
* Must be TABC certified.
* Must be able to work a variety of shifts, including weekends and holidays.
* Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.


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Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

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