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Houseman / Lobby Attendant | Tempe
Property Name
AC Hotel Phoenix Tempe/Downtown
Job Title
Houseman / Lobby Attendant | Tempe
Company Name
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Bonus Pay
Position Categories

A Premier Hotel Management & Investment Company with Strategic Vision and Strong Core Values

Since 1987, Pacific Hospitality Group has maintained a strategic vision and strong core values as guiding principles for business success. With luxury hotel properties from Napa Valley to Southern California, PHG's growing portfolio of hotel and resort investments reinforces the company's cohesive vision and ensuing success.

PHG manages, develops, finances, and owns hotels and resorts located in California, Hawaii, Arizona and Louisiana. We currently own and manage 11 hotels and resorts, representing over 2,676 rooms and 203,650 square feet of premier indoor meeting and event space.

Job Description

We have an exciting opportunity to join our newly opened AC Hotel Tempe, a 159-room lifestyle select service hotel, as a Houseman / Lobby Attendant. 

Are you an individual who enjoys working at a continuous steady pace in a service environment?  Do you enjoy working in a team oriented culture where providing outstanding and consistent quality service to others is appreciated?  Are you attentive to details and have excellent follow through?

If the answer is YES, AC Hotel Tempe and Pacific Hospitality Group is looking for you!

Job Summary:

As a Houseman / Lobby Attendant, you are responsible for delivering and collecting Housekeeping related items to include and not limited to linen, amenities, and cleaning supplies to the various departments on property, anticipating and responding to guest requests in the hotel, while delivering exemplary guest service.

Essential Duties/Responsibilities:

  • Anticipate guest expectations
  • Deliver all housekeeping related requests
  • Deliver restaurant linens to various departments
  • Clean and upkeep the public areas, administrative offices, pool area, bar, restaurant, meeting rooms, restrooms, driveways, parking lots, and all other guest and service areas of the hotel that may be assigned from time to time
  • Schedule pickup and delivery of guest laundry
  • Restock all housekeeping closets and carts
  • Receive, store and restock housekeeping supplies as needed
  • Follow all hotel safety policies and procedures
  • Effectively communicate with guests for requests

Job Requirements:

  • Must be available to work weekends and holidays
  • High attention to detail

Ideal Candidate Will Have:

  • Ability to interact with all associates and guests of the hotel
  • Prior janitorial or housekeeping experience; preferably in a hotel setting

Physical Requirements:

While performing the duties of this job, the employee is regularly required to walk, sit, use hands to reach with hands and arms, and stoop, kneel, or crouch.  Must be able to lift/move and up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.  Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.  Finger dexterity is required to operate a computer keyboard, calculator and other office/IT equipment. 

For more information about this hotel and Pacific Hospitality Group (PHG), click on Hotel Portfolio tab and About PHG.

AC Hotel Phoenix Tempe/Downtown is an equal opportunity and E-Verify employer M/F/V/D

(ref. 20426)

Job Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.