Housekeeping Supervisor
Property Name:
Wyndham Harbor House
Job Title 
Housekeeping Supervisor
Location: 
Texas-Galveston
Company Name: 
Wyndham Hotel Group
City: 
Galveston
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
Yes
Accommodation: 
No
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.
  

 

Job Title:  Housekeeping Supervisor – Harbor House
Location: Harbor House
As the world’s largest hotel company, and a leading player in the global hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in 70 countries—all supported by more than 7,000 associates on six continents. And we know our success is attributable to our associates, a bright, talented and diverse group of individuals who embrace our signature Count On Me! service culture and have a passion for excellence.  To learn more visit us at http://www.wyndhamworldwide.com.
Only one hotel in Galveston overlooks the island’s working port and that is Harbor House Hotel and Marina at Pier 21. Harbor House sits on the site of an early Galveston Steamship Terminal and provides a unique vantage point for watching the activity of a working port. Harbor House is the preferred hotel for cruise ship passengers seeking pre- and post- cruise excursions on the island. In addition, this hotel is within walking distance to a wide array of attractions and nearby shops and restaurants.
Wyndham Hotel Group is searching for a Housekeeping Supervisor to work at our beautiful Harbor House Hotel and Marina property in Galveston, TX.  This position is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping manager functions in his/her absence.


Responsibilities will include but not be limited to:
  • Ensure that employees are at all times attentive, friendly, helpful and courteous to all guest, manager and fellow employees.
  • Inspect Room Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
  • In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.
  • Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked.
  • Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.
  • Maintain key control.
  • Handle items for "Lost and Found" according to the standards.
  • Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways and landings.
  • Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.
  • Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.
  • Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.
  • Initiate work orders for repairs and maintenance and forward to Engineering.  Follow through on each work order until completed.
  • Assist with training of Housekeeping staff.
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