Housekeeping - Room Attendant / On-Call

Pier 2620 Hotel Fisherman's Wharf

Location: US - CA - San Francisco


12/1/16 10:45 AM
Employer
Job Details

Position Title:

Room/Suite Attendant

Non-Exempt

Department: Housekeeping

Reports To:

Housekeeping Manager

 

 

Position Purpose:

Responsible for the overall cleanliness of assigned rooms/suites. Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards.

 

 

 

 

 

 

EXAMPLE OF DUTIES:

ESSENTIAL FUNCTIONS

 

  • Check housekeeping cart for supplies, stock as needed.
  • Greet guests immediately with friendly/sincere acknowledgement.
  • Strip dirty linens / towels and remove used amenities from room/suite.
  • Clean rooms/ suites, as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming, and washing windows / tracks. Reports rooms as clean and available.
  • Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.
  • Replenish linen and guest amenities.
  • Vacuum corridors and hallways.
  • Respond to special requests by guests (such as providing extra amenities or service time requests).

 

SUPPORTIVE FUNCTIONS

 

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

 

  • Provide customer service to guests, including information about hotel services, activities and local attractions.
  • Assist co-workers, as requested.

 

 

OTHER DUTIES

 

  • Assimilate into Fillmore Hospitality culture through understanding, supporting and participating. Demonstrate working knowledge of the service standards.

 

  • Regular attendance in conformance with the standards, which may be established by Fillmore Hospitality from time to time, is essential to the successful performance of this position.

 

  • Due to the cyclical nature of the hospitality industry, Associates may be required to work varying schedules to reflect the business needs of the hotel.

 

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

 

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

 

  • Ability to arrive to work on time and when scheduled.
  • Physically able to move large objects such as: carts, large bags of linen, ironing board.
  • Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles.
  • Ability to read and recognize room/suite numbers.
  • Ability to communicate effectively with guests and Associates verbally or in written form.
  • Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of suite.
  • Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.

QUALIFICATION STANDARDS

 

EDUCATION

 

High School graduate or equivalent preferred but not necessary.

 

EXPERIENCE

 

6 months to 1 year cleaning experience in housekeeping or janitorial services preferred.

 

LICENSES OR CERTIFICATES

 

  • None

 

 

GROOMING

 

All Associates must maintain a neat, clean, professional and well-groomed appearance (specific standards available).

 

SAFETY REQUIREMENTS

 

OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:

 

  • Latex and / or rubber gloves
  • Safety glasses
  • Closed toe and heel shoes with rubber soles

 

Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

 

Exposures: In this job you will be exposed to cleaning chemicals, vibrations, humidity, cold, heat, dust, and noise.

 

PHYSICAL REQUIREMENTS:

Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours

 

Physical Activity                                      Frequency

Sitting                                                         Rare

Walking / Standing                                  Constant

Climbing stairs                                         Occasional

Crouching/Bending/Stooping                         Frequently

Reaching                                                   Frequent

Grasping                                                    Frequent

Pushing/Pulling                                       Constant up to 50 lbs.

Near Vision                                    

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
Additional Details
 
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
No
No
Hotel/Resort
Housekeeper