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58AC3CE1AD98D1CA
Logo
Property Name
DoubleTree by Hilton Hotel Boston North Shore
Job Title
Housekeeping/Room Attendant
Location
Massachusetts-Boston
City
Danvers
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Address
50 Ferncroft Rd
Danvers, MA, US
Industry
Hotel/Resort
Position Categories
Housekeeper

Corporate Overview

The Procaccianti Group (TPG) currently owns and/or operates 64 hotels in 24 states and employs approximately 8,000+ people from coast to coast with 120 professionals based at the corporate headquarters in Rhode Island.

TPG is seeking energetic, service-oriented individuals to participate in the strong growth that we are experiencing. With 50 years of real estate and hospitality management, our available positions are as diverse as our business ventures. TPG offers a wide variety of managerial and entry level positions with a competitive/attractive salary, 401k & benefits.

Job Description

What you will be doing

  • The Room Attendant cleans and supplies guest rooms and related areas in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.

  • Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.

  • Reports any deviations from policies, procedures, brand standards and regulations to management.

  • Receive room assignments, priority room requests, keys and supplies from Housekeeping management. Review room assignments, retrieve and stock caddie/cart to ensure all supplies, linen and amenities are available to properly clean guest rooms. Review list for any special requests. Turn in keys, properly store and secure caddie/cart and unused supplies at end of shift.

  • Clean and stock guest rooms with appropriate supplies in accordance with policies, procedures and brand standards. Change linens and towels, make beds, scrub bathroom, vacuum, mop, dust, wash windows, mirrors and walls, remove trash, place amenities, etc. Perform quality check on the television, telephone, heating/air conditioning, and lights.

  • Appropriate and proper use of cleaning equipment and supplies.

  • Respond to and resolve housekeeping requests and complaints by guests.

  • Prompt reports to housekeeping management of all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards.

  • Prompt turn in to housekeeping management of all articles left in guest rooms after checkout for entry into Lost and Found.

  • Perform duties of Lobby Attendant, Turndown Attendant or Laundry Attendant as assigned.

  • On time and at work when scheduled and in proper uniform.

  • Attend department meetings as scheduled.

  • Consistent professional and positive attitude and actions when communicating with guests and associates.

  • Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective action may be taken.

  • Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason.

  • Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

  • Any other tasks / duties as requested by management.

The Doubletree Boston North Shore only accepts employment applications online.



 

Job Requirements

Requirements