Applicants who do not already have legal permission to work in the United States will not be considered.
We are a rapidly growing entrepreneurial hotel management company dedicated to creating value for our team members, our guests, our owners, and our communities.
If you are committed to delighting guests, playing well with others, and thriving under pressure, we offer exciting opportunities for you to perform a key role in our hotels' growth.
Yes, Portfolio specializes in managing unique, boutique-style destination resorts
and significant urban hotels in domestic and international markets.
Yes, Portfolio provides entrepreneurial, creative, and financially aware management
for hotels that share a defined style and position in their respective marketplace.
Yet perhaps the best indication of how we work is our twelfth Compass Point standard
by which we operate:
"We find ways to live, laugh, and learn as we do our best to provide stellar service to our guests. We realize we need to enjoy the time we spend together, because life is too short not to have a good time along the way."
Come join us!
SUMMARY:The House Attendant is primarily responsible for maintaining common areas within the hotel for cleanliness, appearance, and repairs. S/He will promote a safe working environment and quality service to achieve maximum guest satisfaction. The House Attendant will work with supervisors, inspectors, and other members of the housekeeping team to ensure maximum efficiency.
The House Attendant shall strive to provide exceptional service to guests at all times. S/he will be responsible for exemplifying the Hotel's Culture.
ESSENTIAL JOB FUNCTIONS:
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Maintain positive guest relations at all times.
Create a fresh and inviting atmosphere for guests by making sure all areas of the hotel are clean and repairs are up to date.
Maintain extra areas above daily quota upon request.
Keep all supplies, cleaning materials, and clean linens secure, free of clutter and hazards, and in assigned storage areas where others can find them and to prevent losses or damages.
Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
Assist in maintaining hotel inventory of supplies, linens, and other amenities.
Shovel snow in walkways and emergency exits.
Assist with set up and tear down of special events and/or banquets
Assist housekeeping staff with laundry removal and unit cleaning.
Fill in where needed in other areas of the hotel during times of business influctuations.
Clean and maintain lobby, entrance doors, and bell trolleys.
Promote sanitation, safety, security efforts, and guest services of the Hotel.
Ensure equipment and facilities are inspected, cleaned, and in proper operational conditions at all times.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Follow hotel policy with lost/stolen items.
Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
Investigate new and improved cleaning and repair methods and instruments.
Contribute to guest services and hotel success through teamwork.
We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.