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Hotel Front Desk Agent - Part Time Position
Property Name
The Heldrich
Job Title
Hotel Front Desk Agent - Part Time Position
New Jersey-Northern/Newark
Company Name
New Brunswick
Work Permit
Applicants who do not already have legal permission to work in this country will not be considered.
Position Categories
Front Desk
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Job Description

The Hotel Front Desk Agent is primary contact for guests checking in and/or out of the hotel. An ideal candidate can multitask, work independently, and is dedicated to ensuring outstanding guest experience.

Job responsibilities include (not limited to):

  • Provide a warm sincere greeting to all guests. 

  • Check guests in/out the hotel.

  • Post charges to guest folios.

  • Answer telephones.

  • Create and amend reservations.

  • Provide information about the hotel and the surrounding area.

  • Make  transportation arrangements.

  • Effectively communicates with other departments to resolve guest issues or to reserve additional hotel services.

Technical Requirements:

  • Must hold an outstanding commitment to guest service in keeping with the highest of hospitality standards. 
  • Exceptional verbal, written and interpersonal skills are a must. 
  • Professional grooming and dress code required. 
  • The ideal candidate should have minimum 2 years Front Desk hotel experience or retail customer service experience. 
  • Must be flexible with schedule. 
  • Must be able to work evenings, mornings, weekends and holidays with occasional overtime required.

All these tasks must be performed with the utmost courtesy and a sense of expediency to ensure the optimal guest experience.

The Heldrich Hotel offers competitive compensation and benefits including paid time off.

Job Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
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