Interstate Hotels & Resorts is the leading global hotel management company. Hotel owners, developers and guests discover the Interstate difference in our 425 hotels, resorts and conference centers with nearly 75,000 rooms located throughout the U.S. and around the globe.
Our rich history spanning 55 years of innovation, consistency and success is unmatched in the hospitality industry, making Interstate the preferred hotel management company of major global brands. It also allows our associates to consistently deliver results for real estate investors, ownership groups, publicly-traded REITs, privately held companies, and private equity funds today and in the bright future to come.
US - TX - Houston
Work Permit Needed:
Applicants who do not already have legal permission to work in the United States will not be considered.
Hilton Houston Westchase Host/Hostess
Smiles come easily to you. And as the first point of guest contact in the restaurant, you appreciate that your actions make a difference. From promptly seating that road-weary guest to elevating that special evening at the first welcome, you love making a difference!
As Host, you will
Provide arriving guests with a prompt, gracious greeting and seat them comfortably with menus
Take reservations by phone and in person, providing helpful, accurate responses to inquiries.
Ensure that tables are clean and set before seating guests and seating charts for station rotations are maintained.
Manage our reservations system
Enter all guest orders into our point-of-sale system
Ensure all proper details about the order and pricing/delivery times are communicated to the Kitchen and Room Service attendants
Work closely with In Room Dining Servers, accurately communicating pertinent order information, to ensure all orders are delivered efficiently and to the guest's specification
Clear, effective written and verbal English communication skills are required.Must be able and willingto work a varied work schedule including nights, weekends and holidays. Must have current food handlers certification.Previous customer service experience preferred. One year cash handling experience and the ability to accurately handle cash, credit, or room charges according to Interstate policies, procedures and guidelines, also is preferred.