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Property Name:
Vail Resorts
Job Title: 
Company Name: 
Work Permit?: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
Bonus Pay: 
Corporate Overview

Vail Resorts Inc. is the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations.

Vail Resorts owns or manages 13 hotels located at its five premier mountain resorts of Vail, Beaver Creek, Breckenridge, Keystone, and Heavenly, including RockResorts branded hotels and about 1,500 managed condominiums and townhomes. The Company also operates RockResorts in Santa Fe, Jackson Hole, Jamaica, the Dominican Republic and St. Lucia.

Our mission is simple. Experience of a lifetime.

Job Description

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

We're looking for friendly, helpful, knowledgeable, high-energy Hosts to join our team!

You will take two chair lift rides to this location.  Zephyr Lodge is located on the mountain at the top of the Tahoe Zephyr Express lift.  The newest on-mountain restaurant and bar, the Zephyr Lodge features an open floor plan, large timbers and a huge window wall offering spectacular views of the Pacific Crest.  Enjoy a variety of internationally-inspired menu options including noodle and rice bowls, upscale grill, gourmet pizza, specialty soups and a salad bar.  Open 8:30-4. [500 Indoor Seats, 200 Outdoor Seats]  Perks of the job include free ski/snowboard pass with unlimited access to Vail Resorts across the country, free shift meal, buddy passes, 20% retail discounts, 25-50% food and beverage discounts, free bus passes, and more!


Hosts are responsible for communicating with guests and providing excellent, individualized guest service.  They are knowlegeable about the full Zephyr Lodge menu and cocktails, and resort navigation and amenities. Hosts also share responsibility for gathering dirty dishes, restocking clean dishes, maintaining organized and functional storage areas, upholding cleanliness standards for the guest service areas, and maintaining general cleanliness of the dining room and lodge.  Proactively communicating with supervisors and teammates will be critical for your success.


Job responsibilities include but are not limited to:

  • Full responsibility for guest experience while at the Zephyr Lodge, including cleanliness and organization of facility.  
  • Maintain friendly, team spirit with a focus on guest services.
  • Assist in "lost and found" item efforts.
  • Contribute to team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions.
  • Maintain interior and exterior of building: setting up tables and chairs, cleaning tables and seats inside and out, cleaning and stocking food trays, stocking and cleaning condiment stations, taking out garbage and recyclables, cleaning up the area around the lodge, vacuuming, cleaning and stocking the bathrooms, and dishwashing.
  • Snow removal efforts for all decks, walkways and stairs.
  • Janitorial duties to ensure that the lodge is clean and ready to go for next day.
  • Communicate with management team to ensure that all maintenance problems are addressed in a timely matter. 
  • Maintain par levels of cleaning and maintenance supplies.
  • Meet service level objectives and department goals.
  • Flexible working hours. 
  • Communicate proactively with management team and fellow Host|Utility, and provide input regarding lodge operations and elevated guest experience.


Zephyr Lodge:

Laid-back California Luxury, the Way It Should Be.


Follow us on Instagram:  #zephyrlodge

With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.”

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 130361

Job Requirements
[see job description]
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