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Guest Services Officer - Front Office (Native Mandarin Speaker)
Property Name:
Mandarin Oriental Hotel Hong Kong - The Landmark
Date Posted:
11/25/16 3:45 PM
HK - Hong Kong

A career with Mandarin Oriental Hotel Group opens up a wealth of exciting opportunities for you, both now and for your future development. Our vision is to be widely recognised as the best luxury hotel group in the world. The Group is renowned for creating a culture that provides a motivating and rewarding environment in which to thrive.

Position Details


  • Responsible for the accurate, professional and efficient check-in and check-out of hotel guests
  • Provide information to guest inquiry
  • Handle the incoming calls with courtesy and efficiency


  • Degree or diploma holder in Hospitality Management or related discipline
  • With work experience in Front Office in China is preferable
  • Strong interpersonal skills and service oriented
  • A team player with excellent communication skills
  • Mandarin is the mother tongue and fluent in English
  • Knowledge of other languages is an advantage

For application, please send your CV with a covering letter to or apply online.

(ref. 49644)
Mandarin Oriental Hotel Group is an equal opportunity employer M/F/V/D