Hotel / Resort Jobs | Guest Room Attendant

Guest Room Attendant

Crowne Plaza Baltimore

Baltimore, MD

Description

Located in the heart of downtown and just a half mile from Inner Harbor, the Crowne Plaza and Radisson Hotel Baltimore Downtown-Inner Harbor gives you easy access to Johns Hopkins Hospital as well as the most charming places in Charm City. The arts and entertainment district is packed with attractions within a half-mile of the hotel, such as Oriole Park at Camden Yards, the National Aquarium, the Baltimore Convention Center and Royal Farms Arena. To visit attractions outside the one-mile radius including D.C., head to Penn Station, about a 10-minute drive from the hotel.

We are a 703 room hotel with 19K square feet of banquet space. We are in the top 3 largest hotels in the Baltimore area.

JOB OVERVIEW To clean and stock guest rooms to ensure Crescents high standards of cleanliness.

ESSENTIAL JOB FUNCTIONS

1.Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, andor cleaning agents by extending arms over head, bending and stooping.

2.Adhere to cleaning procedures and instructions for use of cleaning agents.

3.Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.

4.Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.

5.Push and pull vacuum throughout entire room and empty trash.

6.Replenish amenities, linens, and supplies in guest room.

7.Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.

8.Comply with attendance rules and be available to work on a regular basis.

9.Perform any other job related duties as assigned.

Requirements

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times.

Can communicate well with guests. Must be willing to pitch-in and help co- workers with their job duties and be a team player. Knowledge of chemical cleaning agents and operation of various cleaning equipment. Ability to push andor pull equipment weighing up to 100 lbs. Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.

About Us

Crescent Advantage

At Crescent Hotels & Resorts, we are more than just a collection of hotels, we are a progressive hotel & resort management company determined to be the employer of choice in the hospitality industry.

Through a passionate and deeply personalized approach, our hands-on management style is attributed to our in-depth experience and dedication. Our diverse portfolio of hotel assets throughout North America is comprised of properties in the resort, upper-upscale full-service, convention, and premium limited-service segments. The portfolio includes luxury independent assets as well as hotels and resorts within the Marriott, Hilton, Starwood, Hyatt, Wyndham Worldwide, and InterContinental brand families.

Together with an unsurpassed level of passion and energy, our associates have extensive experience in all disciplines of hospitality management. It is this combination that distinguishes us from our competitors, enables us to remain a leader in hotel operations, and confirms that we know hospitality inside and out.

Crescent's Core Values

Crescent Hotels & Resorts is one of the top ranked hotel management companies in North America. With an emphasis on accountability, measurable results, diversity, communication and integrity, our highly-principled approach to hotel management and development is the cornerstone of our success. Our initial philosophy was to create a work environment and organization where operators were empowered and thrived - today we continue that legacy through our commitment to customer service and associate satisfaction.