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Property Name:
Vail Resorts
Job Title: 
General Manager
Colorado-Mountain Communities
Company Name: 
Work Permit?: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
Bonus Pay: 
Corporate Overview

Vail Resorts Inc. is the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations.

Vail Resorts owns or manages 13 hotels located at its five premier mountain resorts of Vail, Beaver Creek, Breckenridge, Keystone, and Heavenly, including RockResorts branded hotels and about 1,500 managed condominiums and townhomes. The Company also operates RockResorts in Santa Fe, Jackson Hole, Jamaica, the Dominican Republic and St. Lucia.

Our mission is simple. Experience of a lifetime.

Job Description

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.





The General Manager functions as the leader for the Village at Breckenridge and Village Hotel and will maximize revenue and profitability while ensuring the utmost in guest service and satisfaction.  The General Manager is responsible for all aspects of the properties including operations, staffing, guest satisfaction, brand standards, and homeowners’ relations.  The General Manager is accountable for all operating costs, budgets, and forecasts to ensure the property meets its’ goals.  Driving a high level of employee engagement is critical to this position.Job responsibilities include, but are not limited to:


  • Responsible for financial performance of the Village at Breckenridge and Village Hotel.  Create and manage to departmental budgets, including forecasting, variances, and revenue management.
  • Collaborate with the other GM’s within Breckenridge and Keystone to share resources, expertise     and ideas. Actively participate in the GM meetings and lead one of the various Summit County initiatives.
  • Foster the relationship with our business partners at CME, Vail Resorts Retail, VRDC and Breckenridge Mountain. Attend Mountain operations meetings to share Hospitality updates.
  • Uphold a strong working relationship with the HOAs within the Village at Breckenridge.
  • Maintain relationships with our Repeat and VIP clientele.
  • Provide leadership and support to the management team.  This includes, but not limited to, direct involvement with performance management process, coaching and discipline, employee development, staffing levels, and policies & procedures.
  • Foster a culture that creates a high level of employee engagement.
  • Drive guest service and brand standards for the properties.  Actively engage with guests and employees on a daily basis. Be “hands-on” and lead by example.
  • Responsible for maintaining strong guest relations and increasing repeat guest base. Monitor and handle all guest complaints and institute corrective measures to keep complaints from recurring.
  • Influence HOA & owners to update units and properties thru refurbishing, maintenance upkeep, and special projects.
  • Manage and lead capital projects to stay within budget and timeline.
  • Work closely with property operations and functional areas including sales and marketing, human resources, IT, finance, and revenue management.
  • Utilize interpersonal and communication skills to lead, influence, and encourage others; advocate sound financial/business decision making; demonstrate honesty/integrity; lead by example.


Job Requirements:

  • College degree or equivalent experience preferred
  • Minimum of 10 years of experience in hotel/resorts
  • Minimum of 8 years supervisory experience
  • Previous hotel or resort General Manager experience highly preferred
  • Proficient in Microsoft Office
  • Knowledge and use of LMS preferred
  • Communicate effectively both internally and externally with strong presentation, verbal and written skills.


If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 130451

Job Requirements
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