Req # 3862BR
Job Title General Manager
Position Type Full Time - Regular
Location Name Napa Valley Marriott Hotel & Spa
Why Us Sage Hospitality is set to hire an accomplished General Manager at the award winning Napa Valley Marriott Hotel and Spa. As General Manager, you will lead operational excellence at this one-of-a-kind property located in the beauty of California’s world-famous wine country. Our convenient location, just off of Highway 29, makes us an ideal choice for exploring the Napa Wine Country and other exciting local activities and attractions. A generous 12,000 sq. ft. of flexible meeting space make this Napa hotel an ideal conference, banquet, celebration or wedding location.
As part of Sage Hospitality’s Premier and Lifestyle division, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests and our communities as leaders in our field who are authentic, humble, innovative and flexible operators driven to anticipate needs and exceed expectations.
This role will report to the Divisional Vice President of Operations within the Premier and Lifestyle Division as well as partnering with a collaborative ownership that takes pride in excellence and is a great steward of its properties.
Your success will be measured by your ability to:
• Develop and execute strategies and tactics that will result in achievement of our budgeted revenue and profit goals
•Establish outstanding relationships within the thriving Napa community
•Set property up for success for year over year profit and ADR goals
The ideal candidate:
•Has a proven track record as a General Manager in a resort or multi-outlet hotel environment
•Experienced leader who can effectively manage a team and ensure action plans and goals are attained
•Can deploy and mentor a sales team to uncover new accounts and business in a highly competitive market
•Is a self-starter who is able to work creatively
•Has a leadership role in the community and/or volunteers extensively
The General Manager is responsible for the successful management and operation of the hotel and demonstrates excellent leadership skills that inspire others to succeed. Ensures hotel profitability and the delivery of high scores across hotel service, quality, maintenance, and appearance. Ensures the completion and review of the hotels annual budget, marketing plan, capital expenditures plan, and implementation of the company’s policies and procedures.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Sees ahead clearly; cab anticipate future consequences and trends accurately; has broad knowledge and perspective; trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Confronting Direct Reports
Deals with problem direct reports firmly and in a timely manner; doesn’t allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deal effectively with troublemakers.
Sizing Up People
Is good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization; can accurately project what people are likely to do across a variety of situations.
Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices and procedures; understands the cultures of organizations.
Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches.
Requires highly developed communication skills to frequently negotiate, sell and promote ideas and initiatives to leaders, guests and clients.
Must have excellent verbal, written and reading skills to review and prepare documents, policies, procedures and communicate internally and externally.
Must have vision ability in order to visually inspect hotel. Walk through the front and the back of the hotel. Climbing approximately 20-30 steps 10% of the week. Physically able to regularly inspect all areas of interior and exterior of facility.
A four-year college degree or equivalent education/experience. Previous experience as General Manager or Assistant General Manager at a similar size and type of hotel or previous experience in a Department Head role within a similar hotel.
Basic office equipment and materials
General office and hotel environment
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.