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At IHG we want our guests to feel trusted and free to do what they want in their own space.

Job Description

The Crowne Plaza Miami Airport Hotel is just within walking distance from numerous dining options, major companies, and leisure destinations. Our experienced customer-service team work hard to deliver a personalized level of service you simply won’t find elsewhere, and state-of-the-art amenities ensure guests stay connected while traveling. Leisure and business guests alike will appreciate an idyllic combination of comfort, convenience and first-class service at the Crowne Plaza Miami Airport Hotel.

Do you see yourself as a Front Desk Supervisor?

What's your passion? Whether you're into reading, rowing a boat or trying a new recipe, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

The Crowne Plaza Miami Airport Hotel is just within walking distance from numerous dining options, major companies, and leisure destinations. Our experienced customer-service team work hard to deliver a personalized level of service you simply won’t find elsewhere, and state-of-the-art amenities ensure guests stay connected while traveling. Leisure and business guests alike will appreciate an idyllic combination of comfort, convenience and first-class service at the Crowne Plaza Miami Airport Hotel.

Join our fast-paced, passionate team as Front Desk Supervisor, overseeing check-ins, check-outs, groups, packages and front office staff in providing our guests with world class service.

Job Requirements

Requirements include a High School diploma or equivalent, plus one year front office/guest relations supervisory training/experience.Some college is preferred. Must speak fluent English, additional languages a plus. Must be able to stand for long hours, carrying or lift items weighing up to 50 lbs, have basic math skills and ability to operate a computer. Knowledge of Opera a must. Position will consist primarily working 4 pm - midnight including weekends subject to change based on business needs. Includes holidays.
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Apply Now