Hotel / Resort Jobs | Front Desk Agent

Description

Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for Part Time Front Desk Agents to provide excellent customer service to all hotel guests.

ESSENTIAL DUTIES & RESPONSIBILITIES

Assigns guest rooms, checks guests in and out in accordance with current policies and procedures.
Manages cash flow in assigned bank and performs account postings with accuracy.
Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the front desk's daily operations.
Processes guest accounts upon check-out in an efficient and accurate manner.
Provides excellent guest service and handles all special requests and complaints not requiring a supervisor or manger until guest is completely satisfied.
Answer multi-line phone system for guests and provide assistance when necessary.
Perform other duties assigned.

EDUCATION AND EXPERIENCE

High school diploma or GED required. Good communication skills, ability to perform in a fast paced environment. Preferred hospitality experience or minimum 6 months customer service experience. Must be flexible with available shifts.

(ref. 27696)

Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

Job Info

Las Vegas, NV

Tuscany Suites & Casino

Posted on: 04/10/2018

Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.

Management Position: No

Entry Level: Yes

Description

ESSENTIAL DUTIES & RESPONSIBILITIES

Assigns guest rooms, checks guests in and out in accordance with current policies and procedures.
Manages cash flow in assigned bank and performs account postings with accuracy.
Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the front desk's daily operations.
Processes guest accounts upon check-out in an efficient and accurate manner.
Provides excellent guest service and handles all special requests and complaints not requiring a supervisor or manger until guest is completely satisfied.
Answer multi-line phone system for guests and provide assistance when necessary.
Perform other duties assigned.

EDUCATION AND EXPERIENCE

(ref. 27696)

Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

Front Desk Agent

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