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Executive Housekeeper

JP - Osaka
Date Posted:
01/12/16 22:30
Company Name:
Conrad™ Hotels & Resorts
Newly opening Conrad Osaka in Summer 2017

An Executive Housekeeper with Hilton Worldwide will manage all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.

What will it be like to work for this Hilton Brand?

Smart luxury is at the core of everything Conrad Hotels & Resorts does. We offer our guests one-of-a-kind experiences, service that's intuitive and connections to people and places near or far. We're the destination of a new generation of global travelers for whom life, business, and pleasure seamlessly intersect. People who know that the greatest luxury is the luxury of being yourself.

If you understand what it's like to juggle life, business, and pleasure and know how to bring a sense of luxury to that type of travel experience, you may be just the person we are looking for to work as a Team Member with Conrad Hotels & Resorts. Because it's with Conrad Hotels & Resorts where we promise our Guests the luxury of just being themselves.

What will I be doing?

As Executive Housekeeper, you will have management responsibility for all aspects of Housekeeping and Laundry in the hotel. Quality, service and high standards are critical to ensure an exceptional Guest experience. Specifically, an Executive Housekeeping will perform the following tasks to the highest standards:

* Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
* Set departmental objectives, policies, and procedures, including Workplace Health & Safety and security
* Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
* Set Departmental budgets, inventories, and effective cost controls
* Maintain good working relationships with all other functions in the hotel
* Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and Team work
* Provide strong leadership to the Housekeeping team so that targets are met and exceeded for the hotel and for individual development
* Recruit and select of new Team Members, as required
* Communicate with third party suppliers and oversee work performed by contractors
* Train, develop, and manage performance of existing Team Members

Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.
What are we looking for?

Executive Housekeepers serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow
  • Must be fluent in Japanese
  • Previous experience in similar capacity
  • A successful track record of managing a large team
  • A high school certificate or equivalent
  • Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
  • Strong organizational, budget management, and problem solving skills
  • Strong communication skills
  • A passion for delivering exceptional levels of guest service
Job Categories
Rooms - Housekeeping
Conrad Osaka
Entry Level Position