Join the most recognizable hotel brand
in virtually every region of the world.

Executive Assistant Manager - Hilton O'Hare

US - IL - Chicago
Date Posted:
11/29/16 2:30 PM
Company Name:
Hilton Hotels and Resorts
Provides guidance and leadership to the Rooms Division, ensuring consistent compliance to Hotel policies, and quality customer service while maximizing departmental profits. Indirectly offers supervision for the entire Hotel as well as making policies and developing plans for carrying out work programs. Acts as General Manager or Resident Manager in the absence of either individual. Implements and manages hotels daily quality process. Provides direction to staff. Fields guest complaints. Supervises the budgeting, forecasting, training, motivating and staffing of the Rooms Department including: Towers, Telephone Room, Housekeeping Services, Assistant Manager, Laundry, Concierge and Guest Services. Prepares Forecast expenses and actual results for the Rooms Division revenue and expenses. Reviews Security and Assistant Manager's logs daily for significant incidents, reports to the General Manager and Resident Manager.
What will I be doing?

Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.
What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Categories
Hotel Manager - General Manager
Hilton Chicago O'Hare Airport
Entry Level Position