What will it be like to work for this Hilton Brand?
Smart luxury is at the core of everything Conrad Hotels & Resorts does. We offer our guests one-of-a-kind experiences, service that's intuitive and connections to people and places near or far. We're the destination of a new generation of global travelers for whom life, business, and pleasure seamlessly intersect. People who know that the greatest luxury is the luxury of being yourself.
If you understand what itﾒs like to juggle life, business, and pleasure and know how to bring a sense of luxury to that type of travel experience, you may be just the person we are looking for to work as a Team Member with Conrad Hotels & Resorts. Because itﾒs with Conrad Hotels & Resorts where we promise our Guests the luxury of just being themselves.
What will I be doing?
As Events Executive, you will assist in meeting and banquet efforts to maximise revenue, profit, and the satisfaction of Guests and vendor relations. The Events Executive will develop the Team through the coordination of an onboarding plan and continued development efforts to ensure that the C&E and related Teams are fully prepared to offer an exceptional conference and event experience. Specifically, a C&E Assistant Sales Manager will perform the following tasks to the highest standards:
Maximize conference and banqueting revenue and profit through pro-active selling techniques, calendar/time management, and pricing strategy
Ensure the highest standards of conference and banqueting business processes
Ensure the Event Sales Team has the skills and knowledge required for high-level performance
Implement an effective selling strategy and ensure this strategy is understood and executed by all Team Members
Ensure fairness in vendor selection and with vendor pricing, such that non-contracted customers receive the same rates (quotes) regardless of the chosen booking channel used
Ensure company/department specific induction/onboarding plan for Revenue/C&E/ Reservations Managers is identified, executed, and in coordination with the relevant Human Resource Manager and Regional Director of Revenue
maintain consistent communication with the Training and Development department to ensure Teams at all levels are trained and developed through the use of structured training calendars and programs
maintain strong internal control of the working environment, such that it is always in compliance Hilton Worldwide and the Hotel brandﾒs policies and procedures
Ensure communication meetings occur and are accompanied by documentation/minutes on a monthly basis
Manage staff performance in compliance with company policies and procedures
Recruit, manage, train and develop the C&E Team
Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.
What are we looking for?
An Events Executive serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- Good organisational and administration skills
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Confident telephone manner
- High level of IT skills
- Excellent grooming standards
- Excellent language skills in English and Korean
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Demonstrated previous experience working in the Conference & Events function
- Knowledge of the hotel property management systems
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about Conrad Hotels & Resorts --- where you'll enjoy the luxury of being yourself.
- A high-profile destination
- More than doubling the number of Conrad properties by 2014
- Conrad Hotels & Resorts celebrates 25 years of success in the hospitality industry.