Driver
Property Name:
American Airlines Training & Conference Center
Job Title 
Driver
Location: 
Texas-Dallas/Fort Worth Metroplex
Company Name: 
Wyndham Hotel Group
City: 
Fort Worth
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
No
Accommodation: 
No
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.
As one of the world’s largest hotel companies, and a leading player in the global hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in 70 countries—all supported by more than 7,000 associates on six continents. And we know our success is attributable to our associates, a bright, talented and diverse group of individuals who embrace our signature Count On Me! service culture and have a passion for excellence.  To learn more visit us at http://www.wyndhamworldwide.com.
 
The award-winning American Airlines Training and Conference Center features 299 guest rooms that are equipped with efficient work/study areas.  Known for its superb hotel service and exceptional meetings environment, our modern technology, ergonomic seating, hardtop work tables and excellent lighting combine to make our 75,000 square feet of meeting space the perfect training site.  Amenities include a 4,000-square-foot fitness center, pool, game room business center and among its 30 wooded acres, tennis, basketball and sand volleyball courts.
Job Description
Wyndham Hotel Group is searching for a Driver to work at our beautiful American Airlines Training and Conference Center property in Fort Worth, TX.  This position is responsible for providing optimal standards of service and hospitality through anticipating and fulfilling all guests’ needs in relation to transportation operations.
Responsibilities will include but not be limited to:
  • Acquire all necessary arrival and departure information from the Front Desk.
  • Coordinate pick-up, drop-off, and express check-in process with the Front Desk.
  • Complete all pick-up and drop-off runs as assigned.
  • Communicate check-in venue and hotel information to guests.
  • Assist guests with luggage and baggage handling, and familiarize them with the conference center.
  • Assist in the storage of guest luggage.  Pick-up or deliver luggage to guests’ rooms.
  • Solve guest-related problems within scope of authority.
  • Assists guests with providing information about the surrounding area (i.e. restaurants, activities, events, etc.).
  • Provide guests with transportation to local areas as requested.
  • Answer and direct all incoming calls and in-house calls received on the main switchboard console promptly and efficiently, take messages as required and deliver them accordingly.
  • Brings mail, packages, and messages to guests as needed.
  • Clean and inspect hotel vehicles. Maintain vehicle cleanliness, pump gas, and obtain oil changes.
  • Run hotel errands as instructed by management.
  • Remains in the lobby ready to assist guests and co-workers at any time with any requests or concerns they may have when not driving.
  • Complete vehicle mileage reports.
Basic Qualifications
  • Minimum of one year of previous experience in similar position is preferred. Highly desired experience in a high volume hotel, conference center or resort.
  • Clean valid driver’s license.
  • High school education, GED, or equivalent experience required.
 
Preferred Qualifications
  • Projects a professional and polished image that inspires confidence and trust. Must be able to abide by the company appearance standards and compliance with the designated uniform.
  • Dedicated to exceeding service standards and providing services and standards to the highest caliber.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Adept at managing fast paced environment and putting people at ease.
  • Proficiency in oral and written communication skills in English.
  • Must be able to work variable shift, weekends, holidays, and special events, as needed.
  • Must have employment eligibility in the U.S.
 
Physical requirements:
  • Regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls.
  • Must be able to lift up to 50 lbs. The employee frequently is required to talk or hear.  

 

Wyndham Hotel Group is proud to be an Equal Opportunity Employer (Minorities/Female/Disabled/Veteran)
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