Hotel / Resort Jobs | Doorman / Bellman

Doorman / Bellman

Orchard International Group, Inc.

San Francisco, CA

Description

The Orchard Hotel and the Orchard Garden Hotel are San Francisco's Elegant and Eco-Friendly Boutique Hotels. Our hotels feature beautifully appointed accommodations suited for the casual or business travelers.

The Bell/Door Person/Concierge is responsible for providing assistance to guests and front desk; to expedite guest luggage on check-in and check-out to the standard expected of the hotel; is familiar with and complies with the Hotels standards and philosophy in performing all areas of key accounts and other essential duties and responsibilities.

Status: Full Time

Pay Rate: $15.00/hour

Key Areas of Accountability:

Escorts incoming and outgoing hotel guests to and from rooms assists with luggage and offers information pertaining to available services and facilities of the hotel, points of interest, and entertainment attractions.
Inspects guest's room to ensure furnishings are in order and supplies are adequate.
Explains features of a room such as the operation of radio, television, DVD, DSL etc.
Delivers faxes, packages, suitcases, and trunks and show the rooms when necessary.
Greets guests at the front door or curb upon arrival.
Responsible for arranging/booking transportation and tours.
Concierge duties. (restaurant reservations, amenity arrangement/delivery, massage, reply to email inquiries, directions etc.)
Performs valet duties limited to moving cars just in front of the hotel & white zone.
Maintains the image of the hotel by appearing extremely presentable, well groomed and in a pressed uniform.
Adheres to key control policy and procedure according to set standards.
Adheres to the Orchard Hotel Mission/Standards.
Other duties as assigned.

Other Essential Duties and Responsibilities:

Delivers messages and runs errands.
Tidies lobby, front door, and polish the bell carts.
Issues valet tickets in the absence of our valet attendant. But are only allowed to move the guest's car within the hotel's white zone.
Must be able to lift 50lbs and stand for extended periods of time.

Education/Experience:

High School Diploma or equivalent is required.
Customer/service skills/experience is required.
The employee must be genuinely personable and cordial.
Ability to read and interpret documents such as Safety rules, operating and maintenance instructions, and procedure manuals.
Basic typing skills required, 10 key helpful, computer experience preferred and adaptability required.
Excellent written and verbal skills.
Basic math skills.
Excellent Problem-solving skills.
Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form.
CPR certification a plus but not required.
Able to demonstrate knowledge of San Francisco tourist attractions, restaurants and city events.
Ability to listen and communicate with international guests. 2nd language not required but a plus for this position.

We offer Medical, Dental, Vision, Life, AD&D, Transit, 401(k), Vacation Pay and Holiday Pay.

We are Equal Opportunity Employer committed to ensuring that non-discrimination applies to all areas of employment.
Benefits : We offer Medical, Dental, Vision, Life, AD&D, Transit, 401(k (ref. 37772)

Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

About Us

The Huang Family Legacy

The Orchard name continues a legacy of Asian hospitality inspired by the famed “Orchard Road” in Singapore, and represents the vision of Mr. S.C. Huang and his family to recreate this spirit of gracious hospitality in a modern San Francisco hotel setting. All the essentials for embarking on a personalized San Francisco adventure are here – elegant architecture and décor, beautifully appointed guest rooms and unrivaled proximity to all of San Francisco’s fabled attractions. Our San Francisco hotel is just steps from renowned Union Square, Moscone Center, Chinatown, and the Powell St. Cable Car, with access to Fisherman’s Wharf and Pier 39. A little further afield are North Beach, SFMOMA, AT&T Park and Iconic Coit Tower. Cheer the San Francisco Giants at AT&T Park or cross the Golden Gate Bridge glittering Sausalito. With the addition of literally hundreds of restaurants and nightclubs, we can offer a unique experience for every palette.

Job Info

San Francisco, CA

The Orchard Hotel

Posted on: 02/13/2019

15 - 15 USD

Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.

Management Position: No

Description

Escorts incoming and outgoing hotel guests to and from rooms assists with luggage and offers information pertaining to available services and facilities of the hotel, points of interest, and entertainment attractions.
Inspects guest's room to ensure furnishings are in order and supplies are adequate.
Explains features of a room such as the operation of radio, television, DVD, DSL etc.
Delivers faxes, packages, suitcases, and trunks and show the rooms when necessary.
Greets guests at the front door or curb upon arrival.
Responsible for arranging/booking transportation and tours.
Concierge duties. (restaurant reservations, amenity arrangement/delivery, massage, reply to email inquiries, directions etc.)
Performs valet duties limited to moving cars just in front of the hotel & white zone.
Maintains the image of the hotel by appearing extremely presentable, well groomed and in a pressed uniform.
Adheres to key control policy and procedure according to set standards.
Adheres to the Orchard Hotel Mission/Standards.
Other duties as assigned.

Other Essential Duties and Responsibilities:

Delivers messages and runs errands.
Tidies lobby, front door, and polish the bell carts.
Issues valet tickets in the absence of our valet attendant. But are only allowed to move the guest's car within the hotel's white zone.
Must be able to lift 50lbs and stand for extended periods of time.

Education/Experience:

High School Diploma or equivalent is required.
Customer/service skills/experience is required.
The employee must be genuinely personable and cordial.
Ability to read and interpret documents such as Safety rules, operating and maintenance instructions, and procedure manuals.
Basic typing skills required, 10 key helpful, computer experience preferred and adaptability required.
Excellent written and verbal skills.
Basic math skills.
Excellent Problem-solving skills.
Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form.
CPR certification a plus but not required.
Able to demonstrate knowledge of San Francisco tourist attractions, restaurants and city events.
Ability to listen and communicate with international guests. 2nd language not required but a plus for this position.

Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

About Us

The Huang Family Legacy

Doorman / Bellman

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