Req # 3222BR
Job Title Director of Rooms
Position Type Full Time - Regular
Location Name The Nines Hotel
Why Us the Nines, Portland part of the Starwood Luxury Collection rests atop the landmark Meier & Frank Building and pays contemporary homage to the edifice's storied past, both in its striking décor and impeccable service. Flocked in glazed terra cotta, this fifteen story masterpiece was brought to life in 1909 and served as the flagship store and headquarters for Meier & Frank, once heralded as the largest retailer west of the Mississippi.
Rich in history and accentuated with a diverse past, this iconic monument featured the first escalator installation in Portland and, in 1922, also functioned as the studio for Meier & Frank's very own radio station. At its peak, the building housed everything from a pharmacy, to a pet store, to a deli and served as Clark Gable's place of employment prior to him meeting fame and fortune as an actor in the 1930's.
Channeling the unique atmosphere of Portland and the surrounding area, the Nines offers a fascinating art collection that is both authentic and memorable. Our guests will be exposed to a variety of pieces that range from Hap Tivey’s Pearl Moon , a curious image depicting the elasticity of light, to Storm Tharp’s portrayal of Clark Gable’s personal narrative with Tie Salesman (Clark Gable) . At the Nines, we are particularly excited about the opportunity to engage with our guests in celebrating fine art.
As part of Sage Hospitality, we set out to be the best hotel owner and operator in the business. We’re talking figuratively, progressively and aggressively breaking the mold of the hospitality industry. As one of the U.S’s top hospitality management, investment and development companies, Sage is on a fast trajectory of growth and performance. We are headquartered in Denver, Colorado, surrounded by high-performing investments from coast to coast. With the advantage of hands-on experience, we’re also changing the way the hotel world looks. Developing modern, independent hotels with unique style, artistry and branding—creating places that people go to, not through.
Bold. Bright. Caring. Energetic. Driven. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you.
The Director of Rooms is responsible for the performance of the Rooms Division; which may include Front Desk,
Housekeeping, Laundry and Loss Prevention. Demonstrates a great ability to deliver balanced financials, high guest experiences and highly engaged associates. Implements short and long term strategies, recommends budgets and manages expenses.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; can comfortably handle risk and uncertainty.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; can defuse even high-tension situations comfortably.
Building Effective Teams
Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; defines success in terms of the whole team; creates a feeling of belonging in the team.
Management of people and complex problems.
Ability to make decisions with only general policies and procedures available for guidance.
Excellent reading, hearing, speaking and seeing as required to interact, understand and interpret guest, associate and organizational needs and make immediate decisions with limited information.
Must be able to both assimilate and generate explicit and concise documents for publication within our corporate environment.
Lifting, pushing, pulling and carrying -must be able to accomplish any task required of associates within assigned departments.
Bending/kneeling -must be able to accomplish any task required of associates within assigned departments.
Mobility -must be able to accomplish any task required of associates within assigned departments.
Continuous standing -must be able to accomplish any task required of associates within assigned departments.
Climbing up to approximately 40 steps 1% of 40 hour week.
Climbing ladders up to approximately 5 feet 15% of 40 hour week.
Driving required as necessary.
A four year college degree or equivalent combination of education and experience.
Four to five years of employment in a related position with this company or other organization(s).
Must be able to accomplish any task required of associates within assigned departments.
Inside hotel and office environment 95% of shift.
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.