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4F0583CDBB5C1EFE

Customer Relations Specialist

Churchill Living

Location: US - NJ - Hawthorne


12/1/16 9:08 AM
Churchill Living
Employer
Job Details

About The Job


Churchill Living, a corporate housing company, is in need of a polished professional with refined customer relations skills to respond to guest inquiries and requests. Our Customer Service Specialist will follow through with all guest requests until successfully completed, troubleshoot customer service issues, schedule field employees, manage the guest arrival process, provide customer service team coverage as needed, responsible for VIP accounts, coordinate special key arrangement activities and train new members of the Customer Relations Team.


The successful candidate will have excellent verbal and written communications skills, the ability to remain calm, prioritize and multi-task in a fast paced environment. Three (3) to five (5) years corporate housing or hospitality experience a must; bachelors degree preferred.


Days/Hours: Monday through Friday - 8:30 a.m. to 5:00 pm


                    Saturday and/or Sunday (rotating schedule) - 9:00 am to 5:30pm (remote from home)


What we Offer


We are pleased to offer a competitive base salary, medical, dental, short -term disability insurance, paid vacation and sick leave, paid holidays, and 401(k) plan with a company match.


EEO/AA Employer


(ref. 15393)
We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
Additional Details
 
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
No
No
Hotel/Resort
Administration