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Property Name:
Vail Resorts
Job Title: 
Community Association Manager
Colorado-Mountain Communities
Company Name: 
Work Permit?: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
Bonus Pay: 
Corporate Overview

Vail Resorts Inc. is the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations.

Vail Resorts owns or manages 13 hotels located at its five premier mountain resorts of Vail, Beaver Creek, Breckenridge, Keystone, and Heavenly, including RockResorts branded hotels and about 1,500 managed condominiums and townhomes. The Company also operates RockResorts in Santa Fe, Jackson Hole, Jamaica, the Dominican Republic and St. Lucia.

Our mission is simple. Experience of a lifetime.

Job Description

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Community Association Manager: Level II


Keystone Resort Property Management is the premier property management company in Keystone Resort, providing comprehensive management services to homeowner associations as well as individual homeowners renting their units on a short term basis.  The Community Association Manager (PM II) focuses on the management of a portfolio of four homeowner associations in Keystone Resort.  Working at the direction of and in partnership with the Executive Boards of these communities, the PM II will oversee the community operations across four communities, including approximately 350 residential units and common elements such as lawns, roofs, elevators, corridors, pools and hot tubs. The Community Association Manager works closely with the Vacation Rental Manager in the portfolio to deliver Vail Resorts’ mission of Experience of a Lifetime to homeowners and guests of the property. Success in this position requires strong financial acumen, well-maintained properties and satisfied boards, homeowners and guests.  The ideal candidate takes great pride in problem solving and overcoming challenges.  No two days look the same in community association management.


Primary Job Functions:


  • Monthly financial analysis and variance reporting to board members
  • Ongoing capital planning, contractor/vendor coordination and property inspections
  • Annual budget preparation, forecasting and presentation to board/owners
  • Ongoing vendor coordination and follow up
  • Daily property walks, documented and action taken upon findings with onsite staff to maintain the property to the standards as set by the Executive Boards.
  • Task and project tracking, follow through and progress reporting to key stakeholders.
  • Build and maintain strong relationships with board members and homeowners within the association.
  • Provide exceptional service to boards, homeowners and guests of owners.  Quickly address action items and feedback in a professional and complete manner.
  • Coordinate, prepare for and facilitate executive board meetings, annual member meetings and special meetings.
  • Interview, hire, train and coach on-property staff, both management and front line, to carry out the mission and expectations of the association.


Job Requirements:


  • Colorado CAM (community association manager) license is required, or candidate must be able to obtain license within the first six months on the job.  This process includes fingerprinting with the Colorado Bureau of Investigation and a background check. 
  • CMCA, AMS or PCAM certification is strongly preferred
  • Minimum five years of experience in property management or community association management is required, preferably in a resort setting managing a portfolio of multiple communities.
  • Exemplary verbal and written communication skills in English. Ability to read, comprehend and write complex correspondence and effectively communicate with guests and homeowners using diplomacy and tact required. Writing sample will be required in later rounds of review.
  • Demonstrated knowledge maintenance and building systems associated with large condominium complexes.
  • Bachelor's degree strongly preferred.
  • Proficient with Microsoft Office applications - Excel, Word, Outlook
  • Ability to lift up to 30 lbs and stand for long periods of time.
  • A valid driver's license required.
  • Flexible schedule including some weekends, nights and holidays.


We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 129207

Job Requirements
[see job description]
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