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171E6B8CA1A6CC10
Concierge Lounge Server

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Property Name:
Adolphus Hotel, Autograph Collection
Job Title: 
Concierge Lounge Server
Location: 
Texas-Dallas/Fort Worth Metroplex
Company Name: 
City: 
Dallas
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
No
Bonus Pay: 
No

Welcome to Crescent Hotels & Resorts, a premier hotel management and ownership group. Crescent seeks energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

Strong core values related to customer service and associate satisfaction account for the continued success of our company. We are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. We are pleased that you have chosen to learn more about our growing organization and are confident that Crescent will provide you with a very rewarding career. print

The Adolphus Hotel is a vibrant and historic landmark in Dallas, Texas. This beautiful hotel is completing renovations and will become a landmark property within the Marriott Autograph Collection. We are seeking a Club Lounge Host that will deliver service excellence throughout each customer experience.

JOB OVERVIEW To attend to the daily functions of the Club Lounge and to provide information and assistance to all Club Level guests and hotel guests as requested. To ensure that the daily food and beverage service in the lounge is maintained and served to brand standards.

REPORTS TOIRD Manager

ESSENTIAL JOB FUNCTIONS

1.Provide warm, engaging, and intuitive service to all Club Lounge guests in line with hotel service standards. Proactively anticipate guests needs and act accordingly.

2.Immediately meet and greet guests as they arrive. Assist guests with their food and beverage needs while in the club lounge.

3.Provide information to guests about
a) local areas (e.g. social, cultural, historical and physical attractions),
location and hours of operation.

b)all hotel facilities (e.g. the hours of operation, location, daily and weekly events).

c)local areas restaurants and theatermusical productions

d)airline, automobile rental, transportation directions, office services, and beautybarber establishments.

4.Preparation of food according to Crescentbrand standards and ensuring proper temperatures of hot and cold items according to health code regulations.

5.Replenish food and service supplies and utensils in the dining area.

6.Comply with attendance rules and be available to work on a regular basis.

7.Maintain proper set-up and high level of cleanliness of Club Lounge.

8.Resolve guests concerns in a timely and professional manner.

9.Maintain high level of professionalism through words and actions in all interactions with guests and co-workers.

10.Perform any other job related duties as assigned.
MINIMUM QUALIFICATIONS

1-2 years previous FB experience in a luxury hotel environment.

SKILLS AND ABILITIES

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to pitch-in and help co- workers with their job duties and be a team player.

PHYSICAL DEMANDS

Pushing, pulling, bending, stooping, upward reaching. Some exposure to cleaning chemicals. Prolonged periods of standing andor walking. Ability to establish and maintain effective working relationships with associates, customers and patrons.

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Hotel Management Companies: Crescent Hotels & Resorts A Premier Hotel Management Company