Chief Steward

Raffles Makati & Fairmont Makati

Location: PH - Makati

21/11/16 03:30
Job Details
Chief Steward

Property Overview:

This magnificent complex boasts a 30-storey new construction and two luxury International Hotel brands at one desired address! Raffles Makati and Fairmont Makati consists of 32 Raffles Suites located atop 280 Fairmont Hotel rooms, 237 Raffles Residences and is situated in what is considered the finest location in Manila - downtown Makati. The complex, is located directly across from the Greenbelt Shopping Center and in a neighborhood famous for nightlife, dining options and world-class shopping.

Summary of Responsibilities:
Reporting to the Executive Chef, responsibilities and essential job functions include but are not limited to the following:

* Supervises the function of all stewarding areas to maximize the overall food & beverage departmental profit and exceed budgeted targets.

* Maintain the overall cleanliness, sanitation, and hygiene of all back of the house areas.

* Consistently monitor all stewarding expenses.

* Ensures all payroll records are accurate and current.

* Ensures all requisitioning and receiving standards are followed.

* Ensures breakage/misuse/theft is minimized through routine training and inventory programs.

* Set and maintain all china, glass, and silver inventories.

* Ensure the quality presentation of all china, glass, silver, and banquet equipment.

* Ensure stewarding team productivity through organization, training, coaching, and mentoring.

* Maintain and set back of the house health and safety requirements; including, but not limited to: MSDS sheets; HACCP standards; and Deep Cleaning and Preventative Maintenance programs.

* In coordination with the Executive Sous Chef, responsible for the culinary HACCP program.

* Establishes and maintains effective colleague relations and inter-departmental working relations.

* Conducts such functions as interviewing, hiring, orientation, performance appraisal, coaching, counseling and suspension if necessary.

* Develop and implement stewarding training program with the training coordinator.

* Attends and contributes to all meetings called for.

* Other duties and responsibilities as dictated by the leadership of the hotel, not mentioned in this document.


* College Diploma in Hotel Management.
* HACCP certification/training would be a plus.
* Highly detail oriented with excellent communication and organizational skills.
* Require 5 years of experience in a stewarding leadership position in luxury hotel.
* Must be able to work a varied/flexible schedule as dictated by business levels, including, but not limited to nights, weekends, and extended work shifts.
* Must be a highly organized individual with the ability to handle numerous tasks at one time.
* Must possess leadership qualities and follow up skills.
* Results oriented with the ability to be flexible and to work well under pressure.
* Creative, effective leader and team player, possessing a high degree of professionalism, sound human resources management principles, communication, administrative skills, ambition, drive, energy and determination, highly detailed oriented with excellent communication and organizational skills.

Physical Aspects of Position (include but are not limited to):

* Constant standing and walking throughout shift.
* Occasional kneeling, pushing, pulling, lifting.
* Occasional ascending or descending ladders, stairs and ramps.
* Must be able to lift and carry heavy loads up to 20lb.

Visa Requirements: Open to Filipino National Only. The property is unable to support work visa application.


At Raffles and Fairmont Makati we offer our guests the finest hospitality experience in each of our destinations. Your contribution is important to the success of our Company and we are committed to providing an environment that will foster and reward your efforts. Our teams around the globe endeavour to provide a safe, attractive and dynamic working environment, which will encourage you to take initiative and demonstrate your best abilities. Together we design career plans and unveil new professional perspectives through our various development programs, and with your contribution you will help make your ambitions real. An exciting future awaits!

Job Level
: Management / Supervisory

: Full-time

: Rotating / Shift Work

: No

Closing Date
: Ongoing

Job Number: