Business Travel Sales Manager
Property Name:
Battery Wharf Hotel
Job Title: 
Business Travel Sales Manager
Location: 
Massachusetts-Boston
Company Name: 
City: 
Boston
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
Yes
Bonus Pay: 
Yes
Accommodation: 
No

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Corporate Overview

Westmont Hospitality Group was founded in 1975. What started with a single hotel in North America, has grown to become one of the largest privately-held hospitality organizations in the world.

Throughout the years, Westmont has had an ownership interest in and operated over 1,100 hotels. Currently this stands at over 500 hotels across three continents. Westmont has formed strategic alliances with many of the world's largest hotel brands. These include Fairmont, InterContinental Hotels Group, Hilton, Accor, Starwood, Wyndham, Choice Hotels, Renaissance, Radisson and Best Western. The company is one of the largest franchisees and co-owners of IHG hotels and Hilton hotels worldwide. Westmont has a very diversified portfolio ranging from budget and aparthotels to mid-market business and large conference hotels to boutique hotels and luxury resorts.

Our employees are our most valued resource.  Their expertise is what drives our future success.
If you are skilled in the hospitality industry and seek a stimulating workplace that fosters creativity, teamwork and personal development, contact us today. We reward our employees with the benefits and opportunities you’d expect from an industry leader.

Job Description

The Business Travel Sales Manager is a highly motivated, goal-oriented individual responsible for the generation, successful achievement, and future development of significant transient sales volume. Serving as the strongest, most visible outside ambassador of the Hotel, this position requires exceptional organization and dedication to interpersonal communications to fulfill the numerous responsibilities of client relationships, industry involvement, business strategy, financial accountability, and team leadership.

 

  • Generate, achieve and develop targeted transient sales volume, reflecting budgeted levels of revenue generation and profitability.

  • Upsell/negotiate services to maximize revenue and profit.

  • Provide exceptional customer service through relationship development, strategizing account development and creating plans that fully exhibit commitment to the fulfillment of customer expectations.

  • Sell the Hotel creatively, utilizing a goals/benefits/features approach to securing business.

  • Assert comprehensive knowledge and keen awareness of the Hotel’s primary market, its surrounding areas and resources.

  • Support and implement the specific Transient Sales actions outlined in the Annual Business & Marketing Plans to maintain the corporate direction.

  • Aggressively prospect, research and solicit new accounts.

  • Identify and develop new transient market opportunities and strategies, aggressively pursuing the appropriate mix and type of business that will best achieve the Hotel’s sales plan and direction.

  • Responsible for maintaining the integrity of Sales records and reports including the Booking database (if applicable), Account files and any forecasted account volume.

  • Responsible for the on-line RFP Management processes as applicable to brand or third party source, for securing corporate negotiated Accounts.

  • Actively participate in Revenue Strategy meetings with DOS, GM, Revenue Manager and other members of the leadership team.

  • Participate in team brainstorming sessions, Hotel staff meetings and client events as required for specific business situation, or as requested by Director of Sales or General Manager.

  • Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development.

  • Promote the Hotel through regular industry involvement and exposure at local and/or national events.

Job Requirements
  • Must have (2+) years hotel sales experience in an upscale/luxury environment
  • Proficiency in all Microsoft Office suite of products
  • Excellent negotiation skills and creative selling abilities
  • Excellent communication skills both written and verbal
  • Knowledge of Opera and Delphi considered a strong plus
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