Join the most recognizable hotel brand
in virtually every region of the world.

Bilingual Sales Executive - In House (Japanese/English)

US - HI - Waikoloa Village
Date Posted:
12/1/16 2:30 PM
Company Name:
Hilton Grand Vacations®
A Bilingual Sales Executive - In House (Japanese/English) with Hilton Grand Vacations is responsible for presenting the Hilton Grand Vacations ownership products and programs to our owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company.

What will I be doing?

A Bilingual Sales Executive - In House (Japanese/English) with Hilton Grand Vacations is responsible for presenting the Hilton Grand Vacations ownership products and programs to our owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company. Welcome primarily Japanese clients and present luxury Hilton Grand Vacation ownership products to potential buyers. Maintain effective communication with clients and provide follow up to ensure customer satisfaction. Liaise with Quality Assurance Managers to resolve guest related issues as they arise. Attend all sales training and sales meeting for key information on Hilton Grand Vacation Club product and related updates. Utilize selling concepts prompted at Hilton Grand Vacations. Utilize various forms of communication (ie: email, telephone and written correspondence) to interface with guest owners. Generate referral leads with each new customer. Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies. Work well in a team environment.

Basic Requirements

* High school diploma or equivalent
* Valid Hawaii Real Estate license or the ability to obtain a Hawaii Real Estate license within the first 45 days of employment
* Must be able to work a flexible work schedule to include weekends and holidays
* Bilingual fluency in reading, writing and spoken Japanese and English
* Minimum one year of proven sales experience
* Ability to resolve complex customer service issues
* Proven ability to adapt to changes in a fast paced environment
* Minimum one year of customer service experience
* 6 months of previous timeshare/vacation ownership experience

Preferred Requirements

* Current Hawaii Real Estate license holder
* 1 + years of previous timeshare/vacation ownership experience
* Two years of customer service experience
* Two years of proven ability to negotiate and close high end sales
* Previous Hilton Grand Vacations experience

Currently, Hilton Grand Vacation is a subsidiary of Hilton.We presently anticipate that, at some point in 2016, Hilton Grand Vacationswill be spun off from Hilton and become an independent, public company. We donot anticipate that this change will affect your terms of employment.

Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.
What are we looking for?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

H Hospitality - We're passionate about delivering exceptional guest experiences.

I Integrity - We do the right thing, all the time.

L Leadership - We're leaders in our industry and in our communities.

T Teamwork - We're team players in everything we do.

O Ownership - We're the owners of our actions and decisions.

N Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

  • Living the Values

  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Teamwork

  • Adaptability

What benefits will I receive?

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.

What will it be like to work for this Hilton Worldwide Brand?

Hilton Grand Vacations is the preeminent vacation ownership and Club Membership brand of the Hilton Worldwide portfolio. Ownership of a deeded real estate interest provides Members with a lifetime of unsurpassed vacation advantages via the most innovative, flexible, global Club program in the industry. Club Members choose when and where to vacation, enjoying the comfort and convenience of residential-style resort accommodations in select, renowned destinations. Each Club property provides a distinctive setting, while signature elements remain consistent, such as high-quality guest service, spacious residences and extensive on-property amenities. From exciting Orlando and dynamic Las Vegas, to the laid-back lifestyles of Hawaii and California, or the cosmopolitan glamour of New York City and South Beach, we take pride in offering our guests a superior vacation ownership program in the world's most celebrated locations. For those aspiring to the good life, Hilton Grand Vacations offers a passport to endless vacation memories.

Hilton Grand Vacations is one of Hilton Worldwide's ten market-leading brands. For more information visit

If you understand the importance of providing others with a superior vacation experience, you may be just the person we are looking for to work as a Team Member with Hilton Grand Vacations.

Job Categories
Sales & Marketing
Hilton Grand Vacations Sales and Marketing
Entry Level Position