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7515D5B78D174CDF
Barista
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Property Name
Starbucks
Job Title
Barista
Location
Illinois-Chicago
Company Name
City
Chicago
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Cashier

Job Details

Req # 3042BR

Job Title Barista

Position Type Full Time - Regular

Location Name Starbucks

City Chicago

State IL

Why Us

Come discover The Renaissance Blackstone, a downtown Chicago luxury hotel near Grant Park managed by national leader, Sage Hospitality. This downtown Chicago hotel has been a favorite of movie stars, sports legends, royalty and presidents since 1910. Thoughtfully restored to its original grandeur, this Michigan Avenue hotel features French Beaux-Arts architecture and over 1,400 contemporary works by local artists. The Blackstone boasts stunning guest rooms and suites, while Mercat a la Planxa serves modern Catalan cuisine in a unique Mediterranean setting. Host unforgettable affairs inside the magnificent Crystal Ballroom and marvel at 11,396 square feet of lavish meeting space. Located just steps from Chicago's major attractions including McCormick Place, Grant Park, Soldier Field, Art Institute of Chicago, Field Museum, Millennium Park, Navy Pier and Shedd Aquarium.

Sage Restaurant Group connects with the people that live and work in the communities we serve by providing innovative, playful, locally focused food and beverage experiences. With 12 nationally recognized restaurants across the United States, we provide unlimited experience, challenge, and growth opportunities for our team members.

Check us out: We are Sage! at https://goo.gl/pP2uzY

Posting Overview

The Barista is the foundation of the café. The Barista is responsible for honoring each and every customer by providing excellent customer service and a high quality product. The Barista is a true professional that displays a positive attitude at all times to ensure the return of our customers who are the reason for our business.

Requirements

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Must have excellent customer service skills.

Must have minimal hearing to hear timers; coordinate with other baristas.

Must have moderate vision to check food quality.

Must have speech communication skills to read production charts/recipes.

Abilities

Ability to interact with guests in a positive, hospitable manner.

Ability to read, understand and follow written instructions.

Numerical ability to use the cash register/collect money with accuracy.

Ability to work independently and prioritize tasks.

Ability to read, write, and communicate in English.

Position regularly involves lifting product cases weighing up to 70 lbs. Pushing and pulling carts is required.

Regular bending to lift items and supplies. No kneeling.

Mobility - regularly moves all around the coffee shop.

Continuous standing

Education/Formal Training

High school education or equivalent experience.

Experience

Previous experience in a customer service role strongly preferred.

Material/Equipment Used

Chemicals/Agents: Bleach, Lime Away, grease cutter, all purpose, floor cleaners

Protective Clothing: Hair restraint/hat, gloves, apron and safety shoes as required by State

Knife, cutting board, toaster, slicer, blenders, coffee and espresso machines

Standard restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers. Broom, mop, vacuum and carpet shampooer. Continual exposure to hazardous chemicals used for cleaning.

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.

EEO Statement

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Requirements

[see job description]
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