Banquet Supervisor

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Property Name:
Holiday Inn Toronto International Airport
Job Title: 
Banquet Supervisor
Location: 
Ontario-Toronto/GTA
Company Name: 
City: 
Toronto
Work Permit: 
Applicants who do not already have legal permission to work in Canada will not be considered.
Management  Position: 
No
Bonus Pay: 
No
Accommodation: 
No

The Easton's Group of Hotels has been in the Service and Hospitality Industry for over 3 decades. The company has been built on Three Pillars of Excellence; It is these pillars that form the foundation and base of what we believe in and strive towards.

The First is Development - EGH has a knack for attention to detail and perfection which allows all of its developments to be of Superior Quality. Mr. Gupta adds his own flair of brilliance to his all of his designs, creating Developments which are not only renowned but they are also award winning. We at EGH, continue to raise the bar in all markets it competes in.

The Second is Service - We create connections with each of our guests, to ensure that they feel our strong sense of compassion, trust and reliability. We always provide the Gold Standard in Service, making certain our guests know how important they are to us.

The Third is our Team - "We are only as good as our team", this is a fact and a true fundamental to us at the Easton's Group of Hotels. Our team members are trustworthy, loyal and work with an astounding level of ethics. We exhibit a muscular enthusiasm for creating a caring atmosphere for our team which encourages personal growth and development.

These pillars are the core beliefs at the Easton's Group of Hotels, and it is these fundamentals that have brought the company the success it has seen today, and why it will continue to flourish in the future.

JOB OVERVIEW:  Assists Banquet Manager in overseeing banquet staff and coordinating banquet functions to ensure that the groups using the hotel’s banquet facilities are completely satisfied.

DUTIES AND RESPONSIBILITIES:

  • Set up, serve and/or break down of banquet functions. Assign work and monitor the performance of scheduled banquet staff.  Provide training and corrective instructions.  Alert management of potentially serious issues.
  • Work closely with Kitchen Staff to communicate speed of service, client numbers, and special requests. 
  • Greet guests upon arrival.  Respond to guest requests and/or complaints in a prompt and professional manner.  May review guest check with client after function and obtain signature.
  • Participate in pre-function meeting and review all information pertinent to service and set up of group.
  • Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness, and proper layout.
  • Coordinates the timing of each course to correspond with the dining pace of the guests; assist in the plating of meals; performs all banquet server duties as needed
  • Follow procedures to (1) ensure the security and proper storage of banquet inventory and equipment, (2) ensure the security of monies, credit and financial transactions, (3) check storage areas for proper supplies, organization, and cleanliness, and (4) to minimize misuse and breakage of china, glassware, linen, and supplies and to ensure that no re-usable goods are wasted.
  • May handle incoming/outgoing boxes and exhibit materials.
  • Perform other duties as assigned.

Qualifications and Requirements:

Basic reading, writing and math skills and one year experience in banquet service or set-up.

This job requires ability to perform the following:

  • Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, bus tubs)
  • Moving about the function areas
  • Bending, stooping, kneeling

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