Req #: 2023BR
Job Title: Banquet Houseperson
Position Type: Full Time - Temporary
Location Name: Kachina Southwestern Grill
Why Us: At the Westin Westminster we hire bold, bright, caring, energetic, and driven people. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at the Westin Westminster that await you. We live our values day in and day out. A Sage associate does not learn our six values, they already have it in them when they join our hospitality management company. We have a valued culture. People love working at Sage because of what we stand for. We dare to be different; not only in the experiences we provide our guests, but also in the experiences we provide our associates. Being true to ourselves is simply a part of who we are. Together, we strive to create a community that is based on integrity, respect, creativity, and mutual support. Being part of an organization where things matter is what our associates’ value most.
§Read BEO and know how to complete a set-up.
§Set tables in assigned area correctly and uniformly.
§Keep station neat and clean while servicing guest per established policies and procedures.
§Set-up table according to procedures, with table cloth, skirting, food and utensils.
§Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
§Maintain buffet table throughout the day, have all food items and utensils out on time and inform manager or hostess of any additional items needed on the table.
§Assist guests; help serve as needed and respond to questions using suggestive selling techniques.
§Clean off buffet table including putting all utensils, food and other items back in the appropriate place in the kitchen.
Polish up mirrored bus pans and coffee urn on a daily basis and put back in dry storage
Energy and Drive
Energetic and takes initiative, persistent in pursuing and completing tasks, strives to exceed expectations
Proficient in required job skills and knowledge. Intelligent in grasping and integrating new information. Active learner with strong curiosity. Natural instincts and insight for finding the best solution to unclear issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions
Personal and Interpersonal Skills
Welcoming and warm personality, engages easily, actively connects with others, genuinely caring and compassionate, visibly demonstrates desire to understand others, creates confidence and trust with others, socially aware of self and others, is known for communicating the right message at the right time, utilizes a variety of approaches and communication techniques tailored to each situation, facilitates consensus in groups, comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience, Positively accepts and provides feedback.
Is effective in prioritizing work, consistently budgets time and processes to create maximum efficiency with minimum disruption or redundancy, is time sensitive, understands how work and processes fit in with other departmental or organizations priorities or objectives, is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results
Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges.
Self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with guests. Moderate hearing necessary as guests approach with requests and questions. Heavy communication with
housekeepers/main linen room attendant, supervisor. Excellent vision necessary to assess required reaction to meet standards. Minimal speech communication skills to utilize alternate communication. Minimal literacy necessary; can utilize alternate training tools.
Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty
linen to laundry shoot, removing room service trays and carrying dirty dishes to service area. Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.
Must be able to lift 50+ lbs
Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture. Continuous standing -continuously standing and/or walking to accomplish all that is required for position. Climbing stairs -approximately 40 steps 15% of 40 hour week. No driving required.
No formal education needed.
Prior housekeeping experience desirable.
Chemicals/Agents used: Standard cleaning chemicals. Protective gloves worn approximately 10% of 8 hours. Protective goggles worn approximately 20% of 40 hours. Operation of vacuum cleaner, floor buffer, carpet cleaner, pressure washer.
Inside 80% of 8 hours.
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.