true
/seeker/email?jobAdId=2ED6A2618F0538FB
window.open('/seeker/apply/quickApply?jobAdId=2ED6A2618F0538FB');logEvent('job details','apply-1');
2ED6A2618F0538FB
Property Name:
Vail Resorts
Job Title: 
Assistant Housekeeping Manager
Location: 
Colorado-Mountain Communities
Company Name: 
City: 
Vail
Work Permit?: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
Yes
Salary: 
 
Bonus Pay: 
No
Accommodation: 
No
Address: 
 
Fax: 
 
Email: 
 
Phone: 
 
 
Corporate Overview

Vail Resorts Inc. is the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations.

Vail Resorts owns or manages 13 hotels located at its five premier mountain resorts of Vail, Beaver Creek, Breckenridge, Keystone, and Heavenly, including RockResorts branded hotels and about 1,500 managed condominiums and townhomes. The Company also operates RockResorts in Santa Fe, Jackson Hole, Jamaica, the Dominican Republic and St. Lucia.

Our mission is simple. Experience of a lifetime.

Job Description

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

 

 

Responsible for assisting with the management of the daily operations of the Housekeeping department, including the laundry, to ensure the highest levels of cleanliness and guest satisfaction are maintained. This position will provide supervision of guest rooms and public areas, and direction for all housekeeping activities including scheduling, staffing, room inspections, training and development of employees.  This person will also be responsible for the deep cleans, tracking of lost and found, inventories, owner housekeeping billing, guest services,pre-cons and client representation as well as all offsite rental operations housekeeping.

 

Essential Job Responsibilities;

  • Housekeeping management of Game Creek, Gore Creek, and Landmark rental properties and homecares
  • Guest Services, including guest follow up, rebound reports and client representation to group contacts
  • Public Area, lobby, landings, storage closets and guestroom cleanliness. 
  • Brand standards passing score, auditing and maintaining this standard in all hotel areas
  • High level of productivity
  • Staffing and training, scheduling
  • Linen inventories x2 annually
  • Uniform system management and tracking/inventory
  • Laundry operations(staffing, training, purchasing)
  • High level of accountability for training and standards
  • Provides supervision and direction for all Housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.
  • Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
  • Provides supervision and direction for all Housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.
  • Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
  • Monitor house count and make staffing adjustments accordingly.
  • Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials. 
  • Continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.
  • Celebrates successes and publicly recognizes the contributions of team members.
  • Investigates complaints, evaluates corrective actions, and implements plan to resolve and de-escalate conflicts.
  • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with OSHA regulations.
  • Communicate effectively, both verbally and in writing to provide clear direction in assigning and instructing housekeeping and laundry staff in details of work. 
  • Prepares professional correspondence for customers, internal booking reports and file maintenance. Adheres to department budget. 
  • Provide staffing, training, coaching and performance reviews for the housekeeping department.
  • Ensures employees understand expectations and parameters.
  • Evaluate condition of furniture, fixtures, decor, etc.  Make recommendations and assist in the coordination of rehab projects.
  • Develops strong working relationships with other department managers and directors to ensure communication and teamwork is at an optimum.
  • Complies with all Rock Resort policies, procedures and standards of operation.
Job Requirements
[see job description]
Apply Now           Email To A Friend           Other Jobs
© 2009 Vail Resorts Management Company. All Rights Reserved              Copyright © 2009 RockResorts International, LLC