Assistant General Manager
InterMountain Management is a company with a relentless focus on the details. We know that by taking care of our associates, we can make sure the all the other thousand details in our company are being attended to. As a manager level employee at InterMountain Management, we provide competitive compensation, 100% employer paid health insurance premiums for employees, disability and life insurance, vacation time and bonus compensation.
We understand the success of InterMountain Management is directly proportional to the success of our associates. We strive to continually make every effort to meet the needs of our associates in order for them to perform to the best of their ability. Our goal is to hire great associates that want to grow their career with our company. We have several extensive training opportunities that are available to any associate who desires further growth. Our hotel family becomes an integrated part of the local community.
No matter your title within InterMountain Management, you will immediately become a part of our family. We understand that every job in our company has its own significance and allows us to continue to be prosperous. We work to continue to build a strong relationship with our managers so that these managers will in turn build a relationship with their associates and it will strengthen our family bond. We celebrate an annual appreciation day, annual corporate awards and incentives to our top performing hotels.
Assistant General Manager Job Details
An ideal Assistant General Manager candidate must possess extensive knowledge of hotel operations, a positive attitude, and provide support to the General Manager. Must be able to train and motivate associates to perform to the best of their abilities in order to exceed all brand and company requirements.
Necessary Assistant General Manager Duties and Responsibilities:
Strive to increase the level of guest satisfaction by delivery of an improved product through employee development and quality image
Address complaints, identifies and resolves problems in a timely manner; may develop alternative solutions; uses reason when dealing with emotional topics and/or situations
Fulfills Manager on Duty shifts
Ensures orientation for new team members is thorough and completed in a timely manner
Assist the General Manager with scheduling based on occupancy, making sure staffing levels are appropriate to exceed guest expectations
Supports team members to ensure their entire workload is completed daily