Assistant Executive Steward
Schedules Steward Department staff so as to provide for optimal performance and delivery of superior service
Supervises maintenance of food and beverage areas and equipment to ensure they are kept to the highest level of sanitation and quality
Guides stewarding activities so as to provide for smooth, efficient, cost effective operation of stewarding operation to include labor management, supervision of all aspects of work performed, inventory control
Communicates daily with Chef, Area Sous Chef , Banquet Chef and Outlet and Banquet Managers to obtain/provide information regarding current status of daily activities/functions and upcoming events
Maintains control over food and beverage china, glass, silver, cookware and service equipment inventories
Prepares department storeroom/purchase requisitions, ensures that operational cost are kept within forecasted budgetary guidelines
Reviews daily payroll report, maintaining labor cost within established budgetary limits
Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures
Interviews, makes recommendations for hire, trains, appraises, coaches, counsels and disciplines personnel according to Loews Hotels standards
Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy
Evaluates individual employee performance, determines areas in need of improvement, or requirements for advancement, establishes goals, objectives and training needs required to achieve same
Attends required hotel meetings to keep abreast of in-house activities/promotions and events; maintain communications with other departments throughout the hotel
Conducts departmental meetings as required to communicate effectively with all stewarding personnel to ensure that they are kept current with pertinent hotel information and activities
Other duties as assigned
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Three years Steward/Kitchen Management experience in large, multi unit, convention Hotel
Thorough knowledge of food and beverage planning and production procedures
Ability to maintain effective operating and control processes designed to attain maximum operating efficiency, while ensuring adherence to established guest service and governmentally mandated criteria
Effective management, leadership, organizational and communication skills
Ability to work flexible schedule to include weekends and holidays
• Must possess a certification in food and bev for managers.
• Control and monitor payroll according to pbh standards
• Must be able to effectively do the scheduling for the entire stewarding dept.
• Maintain inventories and purchase all chemicals and supplies for the stewarding dept as need with –in the budget guidelines.
• Maintain all big 3 inventories including ordering supplies as needed with-in the reserved budget.
• Conduct in-house audits for the haccp requirements and inspections.
• Meet and build a relationship with all outside inspection personal. The Florida state inspector as well as the Steritech inspector and ensure all areas are up to code.
Loews Hotels is a vibrant collection of one-of-a-kind hotels with distinct personalities. Each hotel and resort offers high-quality accommodations, impressive surroundings, personalized service, and thoughtful amenities for a luxurious guest experience. As a company we care about our guests, our community and our team members.
Headquartered in New York City, Loews Hotels manages properties in most major markets in the U.S. and Canada. Each property goes beyond Four Diamond standards to provide guests with a supremely comfortable, uniquely local travel experience at a great value. Loews Hotels boast prime locations in the cities of New York, Washington DC, Denver, Los Angeles, Nashville, Philadelphia, Annapolis, Montreal, and Quebec City, as well as world-renowned vacation destinations such as Miami's South Beach, Universal Orlando, New Orleans, Tucson, St. Pete Beach, and California's Coronado Island. Loews has established some of the industry's most innovative and successful travel programs, including Loews Loves Kids for families and Loews Loves Pets for discerning animals on the road.
At Loews Hotels, our team members' commitment to our guests and dedication to our communities is cherished. We seek genuine individuals who are able to engage and delight our guests by providing Four Diamond AND MORE service. We invest in training and development opportunities for all team members, so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. At Loews Hotels, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.
As part of our commitment to our team members, Loews Hotels is proud to offer competitive compensation and benefit plans tailored to each marketplace. These include:
- Pay that meets or exceeds area standards
- Retirement (401-K) and incentive plans
- Medical and dental coverage
- Short and long-term disability
- Life insurance
- Holiday and vacation pay
- Team member assistance plans
- Career development programs
- Tuition reimbursement programs
Loews Hotels is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V