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Assistant Executive Housekeeper 行政副管家

CN - Chengdu Shi
Date Posted:
20/11/16 10:31
Company Name:
Waldorf Astoria™ Hotels & Resorts
An Executive Housekeeper with Waldorf Astoria Hotels & Resorts will manage all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.

What will it be like to work for this Hilton Brand?

In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience.

If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts. Because it's with Waldorf Astoria Hotels & Resorts where we promise our Guests a single rich, experience at every extraordinary place they visit.

What will I be doing?

As Executive Housekeeper, you will have management responsibility for all aspects of Housekeeping and Laundry in the hotel. Quality, service and high standards are critical to ensure an exceptional Guest experience. Specifically, an Executive Housekeeping will perform the following tasks to the highest standards

* Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
* Set departmental objectives, policies, and procedures, including Workplace Health & Safety and security
* Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
* Set Departmental budgets, inventories, and effective cost controls
* Maintain good working relationships with all other functions in the hotel
* Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and Team work
* Provide strong leadership to the Housekeeping team so that targets are met and exceeded for the hotel and for individual development
* Recruit and select of new Team Members, as required
* Communicate with third party suppliers and oversee work performed by contractors
* Train, develop, and manage performance of existing Team Members

Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.

What are we looking for?

Executive Housekeepers serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow

  • Previous experience at the Executive Assistant Housekeeper level or above
  • A successful track record of managing a large team
  • A high school certificate or equivalent
  • Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
  • Strong organizational, budget management, and problem solving skills
  • Strong communication skills
  • A passion for delivering exceptional levels of guest service

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about Waldorf Astoria Hotels & Resorts --- offering the opportunity to visit extraordinary places with one singular experience.

Numerous landmark hotels around the world
More hotels in construction
Offering world-class spas
Gorgeous golfing destinations
Job Categories
Rooms - Housekeeping
Waldorf Astoria Chengdu
Entry Level Position