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Hygiene Manager

TH - Bangkok
Date Posted:
19/11/16 22:30
Company Name:
Conrad™ Hotels & Resorts
The Hygiene Manager is responsible for the maintenance/upgrade of sanitation and hygiene standards to ensure all food served to guests and employees are free of microbiological, chemical and physical contamination and all work areas conform to required Hygiene and Sanitation levels.

* To know who our customers are and provide them with the product and service they want.

* To work as, and enjoy being part of a team, pulling together to provide excellent service.

* To ensure that the customer is provided with an exceptional product by exceptional team members in terms of service and flexibility.

* To ensure that sales are maximized through answering the customer's needs and that costs are controlled without compromising quality.

Key Areas :

A. Food Sanitation and Staff Hygiene

* Sanitation & Hygiene Information Drive.

* Propose and maintain minimum standards in all work areas, stores, receiving and disposal areas to adhere at all times to required hygiene standards.

B. Administration:

* Responsible for effective and efficient maintenance of records related to the Hotel's sanitation and hygiene efforts/program.

* Formulates and maintains an up-to-date methodology manual that is constantly available for use and review by the section personnel.

* Responsible for promoting effective dissemination coordination with the rest of the staff in the Hotel.

* Responsible for the office/section area being clean and orderly with an organized and efficient workflow.

* Performs special assignments and projects assigned to the office by the superiors.

* Conduct and chair the FSS Monthly Meeting

C. Monitoring & Evaluation:

* Monitors, assists and performs all procedures and protocols for maintaining an excellent sanitation and hygienic environment.

* Is part of the Hotel's Sanitation Team, which conducts monthly sanitation inspections throughout all food handling areas and generate respective reports.

* Continually liaises with external agencies (laboratory, government bureau, health practitioners, etc.) on sanitary matters.

* In consultation with the Chef, the different food outlet managers and Engineering, is responsible for an efficient, effective and documented preventive maintenance program for all equipment which pertains to the preservation of food materials (Fridge & Freezers), food processors, and all other equipment used that are involved in the preparation of food.

* Develops initial guidelines for use in Sanitation and Personal Hygiene Inspections, and ensures that said guidelines are consistently and continuously adhered to.

* In coordination with the Medical personnel, is responsible for scheduling the regular sampling of food and water for bacteriology so as to guard the sanitary value of the food and water served to the guests.

* In coordination with the Medical personnel, is responsible for scheduling the regular check-up of all personnel involved in food service for them to be always healthy and during call of duty.

* Recommends procedural modification to ensure sanitation and hygiene standards are upgrade/maintained.

* To critically review the monthly lab test report, ensure concerned areas are addressed in a timely manner and communicate related short fall for the hotel management.

* Review and make necessary changes on the FSS Manual. Keep track of all manuals distributed in the hotel.


Assimilate into The Hilton Family PRIDE/CARE culture through understanding, supporting and participating in all elements of PRIDE/CARE. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position.


Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

What will it be like to work for this Hilton Worldwide Brand?

Smart luxury is at the core of everything Conrad Hotels & Resorts does. We offer our guests one-of-a-kind experiences, service that's intuitive and connections to people and places near or far. We're the destination of a new generation of global travelers for whom life, business, and pleasure seamlessly intersect. People who know that the greatest luxury is the luxury of being yourself.

If you understand what it's like to juggle life, business, and pleasure and know how to bring a sense of luxury to that type of travel experience, you may be just the person we are looking for to work as a Team Member with Conrad Hotels & Resorts. Because it's with Conrad Hotels & Resorts where we promise our Guests the luxury of just being themselves.

What will I be doing?

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

* Minimum two to three years work experience as Hygiene Manager in a hotel or similar large restaurant complex

* Preferable prerequisite is experience in the Hotel industry

* Responsible self-starter, capable of handling multi-faceted projects and of working under pressure.

* Good communication & guest relation's skills, a proactive problem solver.

* Creative with international culinary focus and flare. Attention to detail.

* Team player, who values teamwork, has good team building skills and is able to communicate effectively with all levels of team members.

* Equips and motivates team members to achieve predetermined goals, installing and maintaining appropriate empowerment Programs.

* Personable and pleasant to deal with. Reliable and approachable.

* Positive can do attitude and flexible approach - manages with humility.

* High degree of integrity. Strong leadership. Nurtures and develops team members, encouraging innovation.

* Good personal grooming & personal presentation.

* Understands and respects local culture, able to adapt to changing environment

* Holds a qualification in Kitchen Production, Butchery and Management

* Able to develop close communications and relationships with team members

* Good computer skills.

* Effective trainer, experienced in the delivery of skills training

* Familiar with current culinary trends and methods

* Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards


* Bachelor of Food Science

* GMP (Good Manufacturing Practice)

* HACCP (Hazard Analysis and Critical Control Point)

* ISO 22000 (Food Safety Management System)/ Quality Management System ISO 9001

* OHSAS 18001 (Occupational Health and Safety management System)

* Train the Trainers - Facilitator

* Environment Management System ISO 14001


All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.


Standing, bending, stooping, and lifting weights up to and including 25 lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.
Job Categories
F&B - Food & Beverage
Conrad Bangkok
Entry Level Position