Guest Services Agent Jobs in San Francisco
San Francisco is a dream vacation for many from all over the world. It has so much to offer with summer street fairs, fabulous food, wine tasting in the Napa Valley, cable cars, sports venues and so many musical events. Being a guest services agent in SF and the surrounding areas of Oakland and San Jose is an opportunity to meet people from all over the world and all walks of life. Hcareers has multiple listings for hotel guest services agent jobs in San Francisco.
Guest services agents and night auditors in San Francisco can expect to make between $11.66 and $13.89/hour according to the Bureau of Labor Statistics. California is the state with the highest employment levels for guest services representatives and is second only to Honolulu in top-paying metropolitan areas.
Employers in the San Francisco area range from large hotel chains to small elite boutique properties, with plenty of opportunities for full time and part-time work. Flexibility in your work schedule along with any special skills (such as speaking a second language) may give you a boost in the resorts and higher-end properties.
Hiring managers are looking for guest services reps who are warm and welcoming and can deliver a high level of customer service. Typically, they’re looking for those who excel in these duties:
- Accuracy in registering guests and assigning rooms
- Issuing room keys or cards
- Keeping precise records of occupied rooms and guest accounts
- Competently making reservations over the phone and online
- Presenting bills and collecting payments
- Demonstrating superior communication and listening skills
- Flexibility to work holidays and weekends as needed
Your career path can lead you in multiple directions from your current position as a guest services rep. You may decide to employ your night auditor skills to pursue an accounting position or become a supervisor who will train new agents and manage schedules.
You’ll find plenty of opportunities for guest services representative positions in the San Francisco area by searching the job listings at Hcareers today.