Guest Services Agent Jobs in Boston
As Boston’s visitors continue to increase, hotels are in search of team members capable of delivering quality service to their guests. Guest service agents provide the initial interaction between the hotel and the guests, ensuring the guest experience exceeds expectations. Hcareers is where you will find the most hotel guest services agent jobs in Boston and hotel guest services representative jobs in Boston.
From international hotel chains to luxury properties, hotel employers in Boston offer a range of experiences to a range of guests. Employers are looking for guest services agents and guest services representatives to represent the hotel brand properly, communicate and accommodate guest needs, and deliver great service to vacationing families and business professionals.
Hotel employers looking for part-time guest services agents and full-time guest services representatives are in search of candidates who can fulfill responsibilities that include:
- Greeting guests and communicating effectively
- Checking guests in and out
- Coordinating with other hotel departments for guest needs and requests
- Offering information on restaurants, transportation, and entertainment
- Processing payments
The state of Massachusetts is ranked amongst the top five highest paying states for jobs such as guest service agent. As stated by the Bureau of Labor Statistics, full-time guest service representative jobs in Boston pay an average of $30,770 per year, and part-time guest service agent jobs pay an hourly rate of $14.79, following closely behind New York. For roles such as these, there are many opportunities and competitive pay available.
Guest service agents that demonstrate leadership and great work ethic, providing quality service to hotel guests could have many career advancement opportunities. Guest service representatives in Boston could be looking for positions such as guest services supervisor in Boston, eventually having the experience to work their way up to management positions such as hotel front office manager in Boston.
Hcareers is where you will find many exciting opportunities for hospitality professionals in Boston. Discover open positions and apply today!