General Manager Jobs in New York
General Managers New York City hotels are the property’s top executive, responsible for its overall finances, operations and guest service. In a major global metropolis like New York, the job can be glamorous, but it can also be very demanding as it can require long hours and the ability to maintain a calm, diplomatic demeanor with both guests and staff under pressure.
While hotel GMs normally work full-time in New York, NY, earning an average annual salary of $81,790, those who may work in a part-time capacity will make an average of $39.32 an hour, based on data from the U.S. Bureau of Labor Statistics. General manager roles at large internationally branded hotels as well as hip boutique hotels by national hotel groups and major luxury brands can be highly sought-after jobs that take years of working in the hotel business to earn. These positions can typically come with higher salary ranges that reflect that prior experience.
New York City is the international backdrop of thousands of hotels that all employ general managers. But as these are very desirable jobs in the hotel industry and especially at a New York, NY hotel, properties in the city have their pick of candidates just as candidates have their choice of hotels, from internationally celebrated luxury brands and global hotel companies popular to boutique hotels and value-focused brands. However, a full-time general manager role at most any New York City hotel bodes well for hospitality professionals who want an executive career in the industry.
GMs at New York City hotels have a wide range of responsibilities, among which is achieving hotel profitability through revenue generation, cost control, guest satisfaction and employee development. This is one of a general manager’s greatest success measures. So daily duties will likely include, but not be limited to:
- Ensuring hotel department heads are meeting budgetary targets
- Working with the sales department to call on top accounts and host client meetings
- Holding weekly staff meetings
- Participating in the training of new managers as well as the career development of other hotel employees, in conjunction with human resources
- Touring operating departments daily to make sure the hotel is operating smoothly
There is no single path to achieving hotel general manager jobs in New York. The possible routes to a general manager position can vary greatly. Typically, major global hotel brands prefer candidates with a bachelor’s degree or higher while major luxury hotels can require a master’s degree. In both instances, hotel executives with the potential to become general managers will likely have the option to participate in an employee training program that serves as an incubator for the company’s upcoming waves of GMs. Smaller hotels may only require general managers to have a certificate or an associates degree in hospitality management. In either case, hotel general managers in New York, NY usually have already served as assistant general managers as well as operations or finance directors and sales directors and marketing directors. Moreover, general managers are well positioned to move into full-time corporate roles such as regional or area director or vice president at hotel companies.
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