Tricks To Find The Hiring Manager's Contact Info
Use four tips to get the hiring manager's contact info.
By Angela Rose for Hcareers.com
Landing a new position in today’s hospitality industry takes persistence, focus and time. You may also need to develop a few detective skills. After all, while career experts tend to agree that making direct contact with hiring managers is a useful way to grab their attention, few hotels and restaurants include these names in their job postings. Before you send out another cover letter addressed, “To whom it may concern,” consider these tricks to channel Sam Spade and find the hiring manager’s contact info.
1. Start with the hotel or restaurant’s website.
If you’re interested in an executive housekeeper job at XYZ Hotel and Resort, you may be able to find information on the hiring manager by visiting the company’s website. Some organizations include management bios in their “About Us” section. Press releases, company news and the “Careers” pages can also be a source of details. For example, if the company posted the position on both a niche job board—such as Hcareers—and their own website, the latter listing may contain contact information not included in the former.
If it’s a large hotel or restaurant chain that only lists top management online—such as CEO, CIO or COO—make note of their names. If you’re unable to find the information you need to connect directly with the housekeeping department’s hiring manager, you can always try reaching out to one of these executives instead.
2. Next, give the hotel or restaurant a call.
Let’s say the website for ABC Cafe didn’t give you the name or email of the hiring manager for the sous chef job. Try calling the main number for the restaurant and ask whoever answers for help. While he or she may not be willing to connect you with the hiring manager by phone, your reward for making an effort could be an email address or name. If your instructions are to “send your materials to Human Resources,” ask for the name of the human resources director and address your cover letter accordingly.
If your first attempt is unsuccessful, it may be helpful to call again before or after normal business hours. If ABC Cafe has an automated voicemail directory complete with titles, you may find the information you seek.
3. Additionally, search for the hotel or restaurant on social media.
Perhaps you’re interested in becoming a guest service agent at XYZ Plaza Hotel, but you haven’t had any luck tracking down the hiring manager through the hotel’s website or a call to the main number. Tapping into your social media network is a great next step. Log into your social media account and enter the name of the hotel in the search bar. If you’re using LinkedIn, and XYZ Plaza Hotel has a profile, you’ll see how many connections (first and second-degree) you have with employees of the company.
Contact your first-degree connections and ask if they would be willing to either introduce you to the guest service department’s hiring manager on the social media site or provide you with his or her name and email address. If you only have second-degree connections, see if the individuals connecting you will make an introduction.
4. Finally, search the Internet for additional resources.
Let’s say you don’t have any connections with ABC Steakhouse on social media. You came up empty handed after searching their company website for the hiring manager’s details as well, but you haven’t yet tried casting a bigger Internet "net" in your research for the dining room manager job. If you can guess at the hiring manager’s job title, enter it and the company name in your search engine, and take a look at what comes up (ABC Steakhouse + Restaurant Manager).
It may also be helpful to set up an alert for “ABC Steakhouse + dining room manager job.” If the restaurant chain posts the job on other websites, you may find additional information that is helpful. If professionals affiliated with ABC Steakhouse are sharing the job online, you may be able to contact them to get the hiring manager’s name and email address.
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About the Author
Angela Rose researches and writes about job search strategy, career management, hiring trends, and workplace issues for Hcareers.com.
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