Food & Beverage Supervisor

Maple Leaf Sports & Entertainment Ltd.

Location: CA - ON - Toronto

5-May-2013
416 359 9334
50 Bay Street, Suite 500

Toronto, ON, CA M5J 2L2
Employer
Job Details
As a valuable member of the Food & Beverage team, you will deliver championship service throughout the organization. Under the direction of the Food and Beverage Manager you will assist in overseeing and directing all aspects of the Quick Service Department including Concessions, In-Seat Service,Vending and Bar operations. You will be instrumental in supporting outstanding fan and staff relations.

Specific Duties:
* Coach and motivate staff during games and events
* Strictly ensure responsible alcohol service using Smart Serve principles
* Ensure AGCO and MLSE policies and regulations are followed
* Supervise and direct the prompt, efficient and friendly serving of all food and beverage
* Work quickly and independently to resolve operational issues when necessary, ensuring proper follow up with Manager
* Control inventory within assigned area to ensure the smooth operation of the unit
* Participate in all fields of administrative work including but not limited to: opening/closing duties, cleaning checklists, tracking sales and service statistics nightly, performance reviews, and maintenance logs
* Monitor and manage speed of service and product quality
* Assist in the training and development of staff
* Adhere to all MLSE service standards and policies including Health & Safety
* Perform related duties and special projects as assigned

***INTERESTED APPLICANTS PLEASE APPLY ONLINE AT WWW.MLSE.COM***
Requirements:
* Must be available to work evenings, weekends and holidays; varying hours based on event schedule
* Proven ability to effectively communicate with fans and all levels of management and staff
* Smart Serve certification an asset
* Serve Safe certification an asset
* Previous experience in a unionized work environment is beneficial
* Ability to create a fun yet productive working environment
* A winning attitude
* Competent with POS (Point of Sales)
* An aptitude for identifying and assessing details
* Exceptional interpersonal and communication skills
* Proven to perform well under pressure; manage multiple priorities simultaneously
* An ongoing awareness and responsiveness to client satisfaction
* Alignment with MLSE's Vision and Values which includes a positive approach, incorporating integrity, confidentiality, and discretion
Additional Details
Immediately
CA $15.75-CA $15.75 / Hour
No
Applicants who do not already have legal permission to work in Canada will not be considered.
www.mlse.com/win with us
No
Yes
No
Food Service
F&B - Food & Beverage, F&B - Restaurant Management, Food & Beverage