Welcome to the Wickaninnish Inn!
Located on Vancouver Island's magnificently rugged west coast, the Wickaninnish Inn is minutes from the picturesque township of Tofino. At the gateway to Pacific Rim National Park Reserve and the renowned beauty of Clayoquot Sound, the Inn is situated on a rocky promontory at the western most point of Chesterman Beach.
Surrounded by the ocean on three sides with an old growth forest as a backdrop, the Wickaninnish Inn offers panoramic views of the open Pacific, nearby islands and the natural sweep of spectacular Chesterman Beach. The artistic elements contributed by a variety of artists, artisans and master carver, Henry Nolla, combine art, culture and nature together throughout the Inn. Each one of the spacious guestrooms provides ocean views, fireplaces, deep soaker bathtubs, duvet comforters, CD clock radios and private balconies. Our attentive, anticipatory service is sure to exceed every expectation. Treat yourself to a Spa Service, in the Ancient Cedars Spa. The Ancient Cedars Spa offers a varied menu of rejuvenating treatments designed to encourage relaxation and promote a general sense of well-being. The final ingredients completing the experience will be found at the Pointe Restaurant, which offers ocean front dining and showcases the talents of Executive Chef John Waller, and Restaurant Chef Nick Nutting.
Tofino is a relaxed casual place completely given to unwinding and getting back to nature. It is an intriguing mix of wide sandy beaches and old growth forests, fishing boats, and whale watching zodiacs, loggers and surfers, causal eateries and eclectic fine dining. The region is a year-round destination where you can witness the drama of a winter storm, bask in the warmth of a summer day, or explore nature's magic in a tidal pool. The Tofino area offers a wide variety of activities for everyone to enjoy. Kayaking, surfing, hiking, picnics, whale watching and sight seeing are only a few of the activities available.
The Wickaninnish Inn understands each experience that our guests receive are a direct outcome of their interactions with individual members of our staff. For that reason, we are seeking talented and motivating individuals who want to work with the best in the industry.
The Wickaninnish Inn is team oriented. We provide a stimulating, welcoming, and dynamic environment to work in. Training and promotion from within is a key component of our operating philosophy at the Wickaninnish Inn. At every opportunity we seek to provide our staff with leadership, guidance and support to challenge yourself to be the best.
Our employees are our single most important asset. We recognize that without exceeding our staff's needs, we will not exceed the expectations of our guests. It is with that in mind that we seek to provide the most competitive wages, and compensation package in the Tofino area.
The benchmark of the Wickaninnish Inn is customer service. With that, we provide each of our employees expectations of a world class resort.
Here is what's needed
Are you the type of person who holds doors open for strangers at the mall? Do you see a couple taking pictures of each other in front of a beautiful vista and offer to take a picture of them together?
If you are, we want you! We invite you to apply for the opportunity to enhance your skills or learn new ones from a renowned and respected hospitality leader. Applications should include a cover letter indicating the position you are applying for along with a current resume. Please include in your cover letter the length/term of employment you are seeking, if you have housing options in the Tofino / Ucluelet area, when you would be available for an interview and when you would be able to begin employment.
Please read the following information to better familiarize yourself to the Wickaninnish Inn. Our current employment opportunities are listed at the end of this section.
Where is the Wickaninnish Inn?
The Wickaninnish Inn is located in Tofino, a remote village on the west coast of Vancouver Island with a population of approximately 1,700 residents. Nanaimo, the nearest large city is a 3 hour drive away. Due to the remoteness of our location, we recommend you visit the following websites to familiarize yourself with the services, housing availabilities and events of the Tofino / Ucluelet area.
Please log on to Tofino Time, a local magazine at www.tofinotime.com, Tofino Chamber of Commerce at www.tofinobc.org, and Tofino Vacation Rentals at www.tofinovr.com.
Wickaninnish Inn Service Philosophy
The Wickaninnish Inn is team oriented. We provide a welcoming, stimulating and dynamic environment in which to learn. Training and promotion from within is a key component of our operating philosophy at the Wickaninnish Inn. At every opportunity we seek to provide our staff with leadership, guidance and support to challenge them to be the best they can be.
The hallmark of the Wickaninnish Inn is incredible guest service and is above all else what we have staked our reputation on providing. We understand that magical guest experiences are a direct result of the interactions our guests have with individual members of our team working together.
What is in it for you?
As a smaller hospitality operation focused exclusively on being, the best of the best, we provide many opportunities to take on accelerated responsibility and learn a variety of skills across a number of departments. We seek talented, motivated individuals who demonstrate a passion for service excellence and who want to work in an environment that provides growth and development opportunities. We are committed to those who are committed to us and believe strongly in allowing individuals the opportunity to discover and develop their skills to the fullest extent possible.
Whether you are considering the hospitality industry as a career, desire an opportunity to learn lifelong skills that transcend all work environments or want to hone your existing talents to the highest level possible the Wickaninnish Inn provides these opportunities and much more.
Commensurate with our expectations we seek to provide the most competitive wages and compensation packages in the Tofino / Ucluelet area as well as year round employment.
We are fortunate to be a year round resort and although we are somewhat quieter in the winter, we do provide year around employment. We prefer long-term employees as we appreciate and recognize that the quality of service they are able to provide increases proportionately with their experience in their positions. If you are able to commit a year with us, we very much encourage you to apply.
How does the employment process work?
We take our candidacy selection seriously and are most particular with our Human Resources choices. Should you apply you can expect a preliminary phone conversation in which we would discuss some general information. At the time, if we wish to pursue you as a candidate we would request a person-to-person interview. The initial interview would be with a manager or Assistant Manager of the Department for which you have applied. A second interview with another member of the Management Team will also be required, in most cases the Director of Operations.
New employees attend an Orientation Session in their first days of employment. Orientation includes a review of our Employee Handbook and Service Standards, a tour of our property and guestrooms and an opportunity to finalize all employee start-up paperwork, culminating with a familiarization lunch in the Pointe Restaurant.
All positions at the Wickaninnish Inn are subject to a 3-month introductory period. Within the 90-day introductory period employees will also attend several skill sessions and seminars, such as "Service Excellence", "Open Communication" and First Aid and Emergency training. This provides employees ample time to be trained in their new position and as well, the opportunity to settle into community life in Tofino. This period also provides the Wickaninnish Inn appropriate time to evaluate the employee's performance, and gauge an employee's suitability, potential and level of commitment.
Accommodation in the Tofino / Ucluelet area
Housing in the Tofino / Ucluelet area can be a challenge. As Tofino is a busy resort destination often there are housing availabilities that are only available October through May. Year round, or summer only housing can be more difficult to find. We do have a limited number of staff accommodation units. Our Staff Accommodation units offer a dormitory living style with shared bedrooms and communal living spaces. Staff Accommodation is on a first come first serve basis, and is meant to be a temporary living situation for new employees that do not have any options available to them.
Staff Accommodation is only available for a maximum of 6 months, thus allowing employees to become familiar with the Tofino area and obtain living accommodations on their own.